Foreman

Brandt - Vernon, BC (30+ days ago)

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Brandt Tractor Ltd is currently seeking a Foreman reporting to our Vernon location.

The successful applicant for this position is responsible for assisting with coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work; advise and make recommendations to the Service Manager regarding technician skills and training needs.

Duties include, but are not limited to:
Responsible for the organization of the work performed as well as quality control
Supervise the work of Service Technicians
Maintain an organized clean work environment
Advise and mentor Technicians
Commitment to customer service, service excellence and ability to communicate and work effectively with customers, the service team and other branch personnel
Establish & maintain an on call field schedule
Converse with the customers & operators on the phone, email or in person
Manage costs and ensure profitability of the department
Opening and closing work orders, preparing work orders for warranty

Required Skills

Strong organizational skills
Basic Microsoft Office skills required
Candidates must be willing to be available after-hours
Ability to lead others

Required Experience

Previous mechanical experience in a heavy equipment environment is an asset
Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade
Experience in a service department setting
Familiarity with John Deere and competitive products preferred
Forklift license preferred