This role is a General Manager in training position specifically designed to develop strong Front of House leaders, or GM's from lower volume concepts, into exceptional high volume General Managers.
Responsible for all aspects of the restaurant's operation according to the policies, procedures and goals of the company.
To maximize long-term profitability, morale and employment standards, guest satisfaction, the skills of all crew and managers within the restaurant.
Achieve and sustain financial targets and performance goals.
Ensure complete guest satisfaction at all times, at an excellent level.
Provide on-going motivation, coaching and effective leadership development of team members and managers.
Oversee and ensure general maintenance and cleanliness of property is maintained at all times.
Manage and analyze financial parameters and controls for all areas of the restaurant and determine business priorities.
QUALIFICATIONS & EXPERIENCE
Previous Management Experience required within a full-service restaurant or bar, preferably in the premium casual genre.
Impeccable English communication skills, written and spoken. (Bilingual French is an asset)
Ability to delegate and follow-up.
Ability to train and lead other managers.
Ability to train others to: master technical skills, serve guests with enthusiasm, sell as part of the dining experience, assert authority and make judgments.
Complete knowledge of all positions and functional areas within the restaurant.
High level of organizational and communication ability.
Strong local store marketing skills and event management.
OTHER KEY ATTRIBUTES
High energy, positive personality.
Strong work ethic and upstanding personal code of conduct.
Brand pride and complete understanding and belief in company philosophy and goals of quality and improvement (Being an Ambassador to our brands).
Ability to self-motivate, maintain sense of urgency, keep momentum.
Ability to set and achieve short and long-term business goals.
Personal Accountability and the ability to ask for help when required.
Commitment to continuous improvement and ability to learn.