Training Coordinator

Kal Tire - Vernon, BC (30+ days ago)

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Kal Tire’s Commitment to Learning

Learning is woven into the culture of Kal Tire. We are proud of our robust learning and development programs that provide ongoing opportunities for learning for our team members through various initiatives such as: on-site training, online learning modules, performance development and leadership coaching. Our Human Resources team is comprised of a core group of dedicated professionals who share the common goal of strengthening and preserving our talent.

Our Company

Kal Tire is Canada’s largest independent tire dealer and one of North America’s largest commercial tire dealers with over 250 Kal Tire retail and commercial stores in Canada, warehouse facilities and 10 retread manufacturing plants. In addition, Kal Tire’s Mining Tire Group is a global leader in mining tire service and supply, operating on more than 150 mine sites across 18 countries and five continents. The company employs more than 7,000 team members globally.

BC’s Okanagan lifestyle

Our Vernon Office is located on the shores of the beautiful Kalamalka Lake in the Interior of southern British Columbia. Vernon is the commercial hub of the North Okanagan, a growing city of over 40,000 people with a central location and convenient access to an International airport. The area provides the opportunity to live and work in a vibrant community that offers world class ski resorts, championship golf courses, mountain biking trails, popular recreational lakes and the vineyards of the Okanagan Valley. Kal Tire is the ideal place to have a career, while enjoying a truly balanced lifestyle.

Start your Journey With Us

Reporting to the Supervisor, Learning & Development the Training Coordinator plays a key role in supporting all aspects of Learning and Development including planning and coordinating training programs, updating training completion records, compiling and publishing reports, and responding to change requests in LMS. The Training Coordinator is responsible for making independent decisions that ensures team members have a seamless travel and training experience.

As the key contact person for all training events hosted by Kal Tire, the Training Coordinator works closely with Trainers, Training Participants, Managers, LMS Administrators and all other members of Human Resources to ensure that a high quality of training/HR services are provided to internal and external customers of Kal Tire.

CORE RESPONSIBILITIES

Coordination of Training Programs

Create & publish annual schedule of training programs.
Monitors fill rates and drives attendance through communication with stakeholders, managers, etc.
Select and book co-facilitators and guest speakers for central training programs
Schedule/book travel, accommodation, meals for participants and co-facilitators
Resolve complaints/questions/concerns/specials requests of managers and participants
Book training venues for off-site training programs
Communicate event/participant details with trainers
Order training materials and supplies
Maintains maintenance logs/schedules for training vehicles
Completes Canada Job Grant application and reimbursement forms
Learning Management System (LMS) Administration

Completes daily LMS tasks (ex. granting credit, uploading new courses, adding/removing team members, ).
Receives and responds to incoming requests from LMS users
Tests new courses to ensure seamless delivery to end users
Documentation Support

Builds/updates online learning portal pages (Office 365 tools such as SharePoint, Teams, Planner, )
Coordinates annual documentation audit of learning materials
Prepares, edits, publishes L&D reports and communication materials
Expense Reconciliation

Code departmental invoices and expense reports and send to payables
Reconcile expenses/invoices and audit department profit and loss statement for accuracy
Send training chargebacks to accounting and confirm accuracy
Verify Canada Job Grant money is received and credited to appropriate locations
L&D / HR Department General Duties

Schedule all team and department meetings, including creating agenda, taking minutes, posting meeting information on SharePoint
Set up technology requirements for multi-site meetings (videoconference, teleconference, Adobe Connect, Skype, )
Other responsibilities, as determined by Supervisor, Learning & Development or Manager, Learning & Development.

WORK EXPERIENCE

2 years in a customer service position
1-2 years coordinating events involving 20-100 people, or
2 years conducting departmental administrative duties

KNOWLEDGE, SKILLS, AND ABILITIES

Strong interpersonal skills and the ability to build professional relationships.
Exceptional organizational skills and attention to detail.
Excellent communication skills – written and verbal.
Exceptional computer skills – Office 365 tools (SharePoint, Planner, Word, PowerPoint, Outlook, Publisher, and Excel) and Virtual Meeting room programs (Adobe Connect, Skype for Business, )
Ability to learn new technology quickly
The ability to act with professional discretion, stay current with changes in technology, handle frequent interruptions, and meet deadlines under pressure.

EDUCATION

Business Administration diploma and/or equivalent work experience preferred