INDIGENOUS COUNSELLOR & CASE MANAGER, SUPPORTIVE HOUSING
Jean Tweed Centre is a leading, community based organization that provides a safe and supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns. Understanding each woman’s experience within the broader physical, emotional, social, cultural and gender framework, we provide a client-centered approach to health.
Supportive Housing is a Jean Tweed and YWCA Elm Centre partnership program in a residential complex located in the heart of downtown Toronto. We provide on-site, individualized support to 135 women living in the residential complex. This program is part of a larger initiative to increase the health and social outcomes for women living with severe and persistent mental health concerns and concurrent substance use/mental health concerns, by providing stable housing and support services. This full time, permanent Indigenous Counsellor & Case Manager will work primarily in the Bay/Dundas area. Staff will be required to visit tenant’s apartment units and may therefore be exposed to second hand smoke. There will be evening and weekend hours, as well as on-call responsibilities.
The individual hired for this position will:
· Provide case management support including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.
· Establish a comprehensive, holistic, individualized service plan with each client on caseload.
· Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.
· Provide referrals and support to access health and community-based services.
· Support activities geared towards establishing and maintaining healthy lifestyles with emphasis on primary health care, mental health, relapse prevention, community engagement, capacity-building, conflict resolution, crisis management and life skills.
· Support clients in self-advocacy and advocate on their behalf in the navigation for social services and access to health care systems.
· Develop and maintain relationships with other service providers and community resources.
· Participate in existing community and service networks.
· Support clients in maintaining tenancy.
· Complete required case notes, evaluations, and data entry reports in an accurate and timely manner.
· Collaborate with supervisor to discuss job performance and establish professional goals.
· Commit to continuous learning through professional development, giving and receiving constructive feedback and applying new skills.
· Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centered and anti-oppressive practices.
· Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor.
· Adhere to the policies and procedures of The Jean Tweed Centre.
· Support inclusion and equity by respecting others, embracing diversity and addressing oppression.
Qualifications and Requirements:
· Lived experience within Indigenous community/culture including familiarity and knowledge of Indigenous traditions, ceremonies and values
· Bachelor’s Degree in Social Work, or a related discipline.
· A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field.
· Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, substance use, and/or homelessness.
· Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.
· Working knowledge of trauma-informed practice, women centered principles and best practices for women and substance use.
· Working knowledge of housing, health care and community resources in the Toronto area and related provincial resources.
· Ability to work collaboratively in complex community settings.
· Ability to use a range of technological tools, e.g. online reporting systems, videoconferencing etc.
· Ability to work independently with minimal day to day supervision.
· Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.
· Excellent oral and writing skills.
STATEMENT OF INCLUSION:
The Jean Tweed Centre recognizes and values the rich diversity of Canadian society and specifically the women, children and families we serve. We are committed to working from an inclusive and holistic anti-oppression framework to assist women and their families from various cultures, racialized groups, socio-economic backgrounds, sexual orientations and gender identities. The program strives to build a staff group that reflects the diversity of the community being served.
Application deadline for COVER LETTER and RESUME: February 27, 2020.
We thank all applicants, however, only those being considered for an interview will be contacted. If selected to participate in the recruitment and selection process, please inform Human Resources at the above contact of the nature of any accommodation(s) that you may require in respect of any material or processes used to ensure your equal participation.
Job Types: Full-time, Permanent