Director, Retail Consulting

PwC - Toronto, ON (13 months ago)

Apply Now

Line of Service






Management Level


Job Description & Summary

A career within Consulting services, will provide you with the opportunity to help our clients optimise all elements of their business.

One of PwC Canada’s core values is care; care for our people, our communities and our clients. During these difficult times we’re continuing to reimagine the possible by moving to a virtual client service delivery model. We’ve adapted our hiring and onboarding process by introducing virtual interviews and ‘onboard from home’ as we strive to work together to achieve what matters most


As a Director, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Work with the Partners responsible for major accounts as well as the practitioners in said accounts to uncover target accounts’ business issues

Develop new ideas and service opportunities relevant to target issues

Identify, develop and win significant bids and pursuits to meet defined sales target

Lead complex sales pursuits and bring together multidisciplinary practitioners into integrated solutions to deliver winning proposals to clients

Consult with account team and engagement partner on pricing strategy

Relationship Management:
Develop a network and nurture relationships with our clients’ leadership and influential members.

Consistently focus on driving opportunities that build on our existing relationships, and allow us to leverage these relationships, and develop them into new partnerships.

Connect with key global PwC players by industry and function, to increase your account’s recognition in key geographies where there may be opportunities for growth

Focus on the needs of the client and how can we help them achieve their strategic objectives and projects.

Delivery of services:
Lead or participate, as needed, to delivery engagements and mandates in your specific field or area of relevance.

Coach our practices’ delivery teams on client’s industry

Harvest leading practices and experiences from the network and share industry relevant knowledge to our teams for consideration in realizing their engagements

Education & Experience:
An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.

A minimum of 5 years’ experience in a series of progressive sales, business development and account management roles, within a professional services firm.

Previous experience in strategy, management consulting and digital transformation and/or systems integration projects.

Deep understanding of the retail and consumer packaged goods industry as well as supply chain management

Established presence within the community

A university education in business/commerce (preferred)

Personal Competencies:
Executive-level communication skills (CEO/COO, VP, etc.)

The ability to communicate effectively, consult with others, develop relationships quickly, both internally and externally, facilitate group discussions, make presentations

Excellent judgment and strong problem solving skills, including the ability to analyse and understand the impact of relevant options

High energy and the flexibility to perform under short time constraints to meet deadlines

Exceptional self-starter, both team oriented and able to work autonomously

Why you’ll love working for PwC

We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there’s something for everyone.

Leading benefits for our permanent staff include:
A competitive compensation package

Sponsored investments, pensions and saving plans with matching firm contributions

Flexible working

PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit

Every day recognition and real time appreciation through our rewards and recognition program

Dress for your day with our flexible dress environment

Health, wellness and fitness perks

Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work

Adoption/surrogacy benefits

Back-up child and elder care support

Career defining project work and international experience

Development opportunities including learning on the job, formal learning, learning from others and access to “Vantage” our digital learning system

Award winning programs including “Women in Leadership” and “Enhanced Pursuit Program”

A coach to help develop skills, diversify experiences and achieve career aspirations

See how you can create your future at PwC:

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.