front desk clerk, hotel

Holiday Inn Express & Suites - Sherwood Park, AB (30+ days ago)

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Secondary (high) school graduation certificate

7 months to less than 1 year

Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Investigate and resolve complaints and claims
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Provide general information about points of interest in the area
Provide customer service
Assist clients/guests with special needs
Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
Attention to detail
Personal Suitability
Team player
Excellent oral communication
Client focus
Organized