Specialist, Supply Planning and Analytics

Shoppers Drug Mart - Best, ON (30+ days ago)

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Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?

Shoppers Drug Mart is one of the most recognized and trusted names in Canadian retailing. The Company is the licensor of full-service retail drug stores operating under the name Shoppers Drug Mart (Pharmaprix in Québec). With over 1,000 Shoppers Drug Mart and Pharmaprix stores operating in prime locations in each province and three territories, the Company is one of the most convenient retailers in Canada.

At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on the quality and commitment of our employees who thrive on exciting challenges.


Reporting to the Manager, Strategic Procurement & Supply Planning, this role is responsible for working with our vendors to ensure the right product is available, at the right time, in the right place. The scope of the role encompasses the following broad functions: forecasting, demand / supply planning, inventory management, market dynamics, analytical modeling, reporting and decision support.

Duties and Responsibilities

Knowledgeable in supply chain and industry best practices
Track market access plan and execute timely and efficient product launches in each province
Develop and execute on strategies to enhance generic utilization at store level for both SDM and Loblaw pharmacies.
Responsible for monitoring and managing inventory levels to ensure uninterrupted supply, track & analyse daily Service Levels, back order release, following up with manufacturers as required to seek resolution
Manage forecasts and planning for new and existing molecules on an on-going basis factoring in industry supply changes, generic penetration and provincial formulary coverage
Create and identify risks and opportunities through analysis of external marketing data
Assist in the coordination of regular supply planning meetings with vendors
Manages store support tickets, ensuring timely resolution
Identify, recommend and then implement strategies to drive efficiencies and mitigate risk throughout the supply chain.
Plan and execute timely and efficient Sanis launches. Assist to build market access plan, apply PCPA, and provide pricing support to Sanis regulation team.
Reviews discrepancy reports between key systems
Responsible for the development and distribution of key reports on a timely basis.
Participate on project teams as required.


Requires a University degree in Business, Computer Science, Mathematics, Engineering, or similar.
Expert level with Excel, VBA, Access, SQL (and other relational databases)
Experienced in SAP
Ability to set and prioritize work amid competing demands
Strong problem-solving skills
Detail oriented, diplomatic team player with a proactive results orientation
Aadvanced business analysis skill, finance or planning experience, ideally in the retail pharmacy industry
2 – 5 years previous experience in the Canadian pharmaceutical industry (pharmaceutical and/or supply chain management experience an asset)

For internal applicants:
Please note, staff cannot be approached directly for the purpose of recruitment/interviews without prior knowledge of the Associate or Department Head. A minimum of four (4) weeks notice must be provided unless otherwise agreed upon by the Associate or Department Head.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through SDMU.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:
At Shoppers Drug Mart Inc. , we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:
Full time

Type of Role:

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.