service advisor - auto repair

MacDonald Chrysler Limited - Antigonish, NS (30+ days ago)

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No degree, certificate or diploma

Experience an asset

Work Setting
Private sector
Retail/wholesale establishment/distribution centre
Specific Skills
Address customers' complaints or concerns
Access and process information
Sell merchandise
Receive payments
Maintain records and statistics
Issue receipts and other forms
Explain the type and cost of services offered
Arrange for billing for services
Arrange for refunds and credits
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Security and Safety
Driver's validity licence check
Driving record check (abstract)
Criminal record check
Transportation/Travel Information
Valid driver's licence
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Work Location Information
Rural area
Urban area
Various locations
Personal Suitability
Effective interpersonal skills
Team player
Excellent oral communication
Excellent written communication
Client focus