Consulting, Financial Crimes & Cyber, Senior Manager

PwC - Toronto, ON (13 months ago)

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Line of Service



FS X-Sector


Fraud, Investigations & Regulatory Enforcement (FIRE)

Management Level

Senior Manager

Job Description & Summary

Our culture and values are something we’re proud of and are why we’re recognized as a “Top Company” to work for in Canada. At PwC we create leaders within our organization, within our clients’ organizations and within the community. We know great leaders inspire those around them and bring perspectives together to achieve what matters most. With PwC you’ll have a network for life. When you join us, you become part of an exclusive network of current PwC partners, staff and alumni, that will help you ignite a meaningful career.

"To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.”

A career within our rapidly growing Financial Crime & Cyber (FC&C) practice will provide you with the opportunity to be part of our innovative and unique approach to combating financial crime. We help our clients with upfront strategy, intelligent automation, advanced AI and ongoing managed services, from both business and data & technology perspectives. Core components of the practice include the Financial Crime Unit (FCU), Cyber Resilience, Fraud, Anti-Money Laundering, Bribery, Sanctions, Corruption, Insider Threat, Trade Surveillance and Tax Evasion.

Working together, we bring a mix of capabilities to help clients with investigations, remediation, transformations, managed services and advanced analytic solutions. With the convergence of digital, PwC is delivering innovative and unique approaches to combating financial crime through updates to upfront strategy, utilization of intelligent automation, advanced artificial intelligence, ongoing managed services from both business and data & technology perspectives. Our solutions are designed to provide comprehensive support and defense against the growing prevalence of financial crime, at a critical time for our clients, as they rethink how they organize and deliver protection to their customers and employees.


As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions.

Establish credibility and relationships with prospective clients by demonstrating technical and industry knowledge across all the PwC FC&C AML services and identify opportunities for assistance.

Lead the end-to-end delivery (including project economics) of multiple projects, comprising multiple resources and teams and ensure the quality of deliverables and clients are satisfied with the work.

Overseeing several client engagements at a time to ensure the highest level or delivery and client satisfaction.

Work with OT and security vendors to understand their solution offerings and advise clients on appropriate technologies.

Acting as a technical reference point for the broader AML strategy, governance and risk management, including: First Line and Second Line capabilities e.g., (Know Your Customer, Customer Risk Rating, Enhanced Due Diligence and second line Transaction monitoring, sanctions and PEP screening), in addition to Risk Control Management.

Provide thought leadership and direction for the AML practice and contribute to the Intellectual Property of the firm by driving the development of toolkits, methodologies, accelerators and training.

Involvement with practice development, coaching and mentoring junior members of the team.

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.

Demonstrated intellectual ability through the completion of a degree.

Consultative selling experience across the Financial Services Industry, especially banking and insurance

Experience with identifying and addressing client needs - building solid relationships with clients; approaching clients in an organized manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks

Demonstrate ability to collaborate and contribute as a team member and leader - understand personal and team roles; contribute to a positive working environment by building solid relationships with team members; proactively seek guidance, clarification and feedback.

Strong leadership qualities when working in a team and the ability to be recognized as the subject matter expert in a given field when our client requires

The ability to be seen as a role model for junior members of the team and provide guidance and coaching to the team

Clear, articulate and confident written and verbal communication skills, including client reports and presentations, papers and articles

Demonstrable presentation skills, including the ability to speak in public

Strong analytical and problem solving capabilities

Technical Requirements:
At least six years of consulting or industry experience in the Financial Crime environment in the financial services industry

Experience in AML or Fraud program or policy transformation OR AML or Fraud technology implementation

Experience in the development and delivery of large scale transformation initiatives

Demonstrate strong knowledge of market trends related to Financial Crime procedures, policies and technologies

Development of practical solutions to Financial Crime related issues and guide clients on the appropriate actions to ensure continued compliance and enhanced efficiency

Develop and implement risk assessment and due diligence to identify and mitigate client risk exposures

Demonstrate advanced understandings of various Financial Crime related policies, procedures and control frameworks

Why you’ll love working for PwC

We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there’s something for everyone.

Leading benefits for our permanent staff include:
A competitive compensation package

Sponsored investments, pensions and saving plans with matching firm contributions

Flexible working

PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit

Every day recognition and real time appreciation through our rewards and recognition program

Dress for your day with our flexible dress environment

Health, wellness and fitness perks

Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work

Adoption/surrogacy benefits

Back-up child and elder care support

Career defining project work and international experience

Development opportunities including learning on the job, formal learning, learning from others and access to “Vantage” our digital learning system

Award winning programs including “Women in Leadership” and “Enhanced Pursuit Program”

A coach to help develop skills, diversify experiences and achieve career aspirations

Create your future at PwC. Every day we see how people make businesses great. But it’s not only about skills. If your experience is close to what we’re looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible.

PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.”

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.