Operations Lead Hand Supervisor - Food & Beverage

Skylon Tower - Niagara Falls, ON (30+ days ago)

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  • Help oversee the franchisees within the business.
  • Helping the team understand performance targets and goals
  • Training or ensuring that workers are properly trained for their specific roles
  • Scheduling work hours and shifts
  • Coordinating job rotation and cross-training
  • Assisting in resolving emergencies, such as a quality or customer problem that might be escalated to the team supervisor for handling
  • Identifying and resolving workplace problems, including tardiness or absenteeism
  • Providing reports and activity updates to management
  • Assisting in hiring and firing activities, a supervisor often requires the managerial approval of all new hires or terminations.
  • Must be able to work all shifts including nights weekends and holidays

Job Type: Full-time

Salary: $15.00 to $17.00 /hour


  • tourism: 1 year (Preferred)
  • food and beverage: 1 year (Preferred)
  • shift work: 1 year (Preferred)
  • customer service: 1 year (Preferred)