IT Help Desk Co-op (4 or 8 Month Summer Placement)

fgf brands - Greater Toronto Area, ON (30+ days ago)

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Job Description:
We’re a naan traditional company…

What is the recipe for a great career at FGF?

Working at FGF Brands, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of. We have an entrepreneurial mindset which encourages all our team members to use their own creativity and out of the box thinking to come up with solutions and new ideas.

Let’s be frank. FGF is not for everybody. Our culture is unique. We dive headfirst into the unknown. If you’re fun-loving, talented and fearless, we’re for you.

What FGF Offers:
Disruptive and a naan-traditional mindset
An inclusive and dynamic culture
Opportunity to be impactful

IT Help Desk Co-op

As the IT Helpdesk Co-op, you will be working in a dynamic, fast paced environment responsible for the configuration, implementation, and maintenance of various computer technologies managed by the Information Technology team. You will focus on the administration of FGF’s IT infrastructure to include desktop PC’s, notebooks, tablets, cell phones, cell phone plan maintenance and software applications including ERP systems.

Perform on-site and remote user technical support
Assist in the organization and inventory of all hardware and software resources
Maintains excellent communication with all FGF team members on all tasks and projects
Creates and maintains good technical documentation
Provides emergency on-call support on demand

Required Ingredients:
3rd or 4th year student majoring in computer science, Networking or related discipline
Proficiency in MS Office 365 (Install, set-up and troubleshoot)
Android devices set up knowledge is preferable
Knowledge of Microsoft Active Directory is preferable
Intermediate hardware & software troubleshooting skills in Microsoft Windows based environment is preferred
Ability to travel with own vehicle between sites is preferred


We’re foodies and our passion is baked in…

Customer and Product Centricity – You are always keeping our products front and center.
Flexibility, Agility, Adaptability – You embrace speed, change and uncertainty.
Team Work and Collaboration – You are a relationship builder.
Passion for Excellence – You look for innovative solutions and challenges the status quo.
Drives Execution – You are a risk taker!