City Planner / Dispatcher

H&R Transport Limited - Calgary, AB (30+ days ago)

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Position: City Planner /Dispatcher

Job Number: 009

No. of Position: 01

Location: Calgary, AB

Type: Full-time, Permanent

Start Date: Sep 02, 2019 or ASAP

Work Schedule: Weekend Night Shifts; Friday to Monday (6.00 PM – 5.00 AM)

Salary: 45,000+ ( based on Experience)

The Company

H&R Transport Limited is a distinguished transportation company operating over-the-road and intermodal temperature controlled fleets in Canada, with its head office in Calgary.

Position Summary

Seeking a dedicated, reliable City Transport Planner, who is looking to grow and build his/her career. This position acts as a Single Point of Contact (SPOC) for all city drivers and coordinates all aspects of fleet movement including dispatch, planning, scheduling, maintaining equipment pools and cold chain management. Works closely with other departments including customer service, claims, facilities, safety, and intermodal to provide excellent customer care and ensure that loads are picked up and delivered on-time in a safe and legal manner. Individual should be comfortable in a fast-paced work environment, have excellent communication and computer skills as well as superior problem-solving skills and attention to detail. Opportunities available for growth and advancement.

Key Duties and Responsibilities

  • Plan, schedule and dispatch drivers in real-time through computer-based dispatch / satellite system for on-time pick-ups and deliveries.
  • Managing equipment pools and daily counts; coordinating movements to shops for repairs and maintenance.
  • Coordinate and manage dock work; assign and manage shunt drivers in the yard and at applicable facilities.
  • Protect product integrity and maintain cold chain through verifying daily yard checks, responding to temperature alerts and resolving equipment alarms or issues in a timely manner.
  • Manage Claims events (OS&D) including proper storage and timely reporting.
  • Schedule and work with interliner carriers on an as needed basis.
  • Other duties as assigned including (but not limited to) load tracking, on-time reporting, hours of service tracking, trouble-shooting intermodal billing issues, managing driver time-off requests, and responding to customer inquiries.

Qualifications and Requirements

  • Completion of secondary school.
  • Working knowledge of Microsoft Office Suite and Outlook.
  • Experience with AS400 and People Net systems will be an asset.
  • Flexibility to work evenings and weekends.
  • Creative problem-solving; multi-tasking; conflict management; strong written and verbal communication skills.
  • Ability to work both individually and as a team.
  • Past trucking or rail experience will be preferred.

How to Apply

If this sounds like you, we encourage you to submit your resume quoting “Job No. 009” in the subject line to our email address or visit our website for more information (

Although we thank all applicants for applying, only those considered for further discussion will be contacted.

Human Resources

H&R Transport Limited

Corporate Head Office

4540 – 54 Ave SE

Calgary, Alberta

T2C 2Y8

Tele: +1 (800) 567-7266

Fax: (403) 720-5724

*H&R Transport Ltd is an equal opportunity employer*.

Job Type: Full-time

Salary: $45,000.00 /year


  • dispatch: 1 year (Preferred)


  • English (Required)