E-commerce Account Coordinator

CWD ("Create What's Different") - Niagara Falls, ON (9 months ago)

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E-Commerce Account Coordinator

About CWD (Create What's Different)

CWD designs, markets and sells consumer electronics that enhance our lives. As a pioneer in the markets of do-it-yourself video security, baby video monitors and wireless connectivity, we have successfully applied the principles of innovation and superior technology to a dynamic range of product categories.

Key Responsibilities

We are looking for an E-Commerce Account Coordinator who can enhance and strengthen our relations with E-commerce marketplaces and partners which will drive CWD forward while staying focused on the company’s vision, mission and core values. Your responsibilities will include but are not limited to:

  • Lead, develop, and grow business relationships with E-commerce marketplaces through market and annual plans
  • Achieve monthly, quarterly and yearly sales targets
  • Create yearly account sales & marketing plans
  • Travel to the Canada/USA offices of our E-commerce marketplace partners for in-person meetings as required
  • Contacting account managers for day to day business and discussing business growth opportunities
  • Submitting promotions and maintaining marketplace portals
  • Setting up new items to sell on our E-commerce marketplaces
  • Investigate discrepancies between internal ERP system and external marketplace portals to ensure content/inventory/price accuracy
  • Coordinate case management for all E-commerce channel accounts to resolve any discrepancies
  • Taking strategic direction from the Account Manager and implementing revisions with the account
  • Providing the Account Manager with insights and recommendations to improve business
  • Sales Reporting in addition to sales vs. forecast analysis
  • Analyzing promotional activities & providing action plans

Qualifications & Skills:

  • University Degree or College Diploma in a related field
  • 3+ years of experience in a sales or account management role
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Previous experience as a Business Development Manager, Sales Executive, Account Manager, or Account Executive is preferred
  • Strong written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Strong work ethic with the ability to work independently and in a team environment
  • Ability to work in a fast paced and constantly changing work environment

Perks & Benefits:

As an E-Commerce Account Coordinator you'll have the opportunity to enjoy the following perks:

  • Great work-life balance
  • Competitive health benefits
  • Enhanced professional development subsidies
  • Exciting company events
  • Chance to work within a goal driven, charismatic team

Job Type: Full-time


  • Sales: 3 years (Preferred)
  • Account Management: 3 years (Preferred)


  • Niagara Falls, ON (Preferred)