Loss Prevention Analyst

Arctic Co-operatives Limited - Winnipeg, MB (30+ days ago)

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Title: Loss Prevention Analyst

Department/Division: Risk and Assurance/Finance

Location: Home Office - 1645 Inkster Blvd., Winnipeg

Benefits of working at Arctic Co-ops include

· a competitive salary,

· annual vacation (accrue 3 weeks of paid vacation time in first year),

· employer-matched pension plan,

· comprehensive group benefits plan,

· career development opportunities,

· annual performance plans,

· and an environment where employees are encouraged, supported and recognized.

Position Summary

Reporting to the Manager, Risk & Assurance Department, the Loss Prevention Officer will support risk management programs to ensure compliance with regulatory requirements, policies and procedures and adherence to risk controls best practices. The Loss Prevention Officer will be responsible for delivering training across the Arctic Co-ops System on risk control strategies and best practices. Key to this role will be conducting loss prevention audits and investigations.

Duties & Responsibilities

· Responsible for developing and delivering training on risk and loss control best practices.

· Collaborate with internal and external stakeholders to detect causes of shrink, waste, and loss, ensure compliance to security standards and regulation, and to conduct in-depth investigations in a professional, legal, ethical, and efficient manner.

· Identify process gaps in organizational processes/policies and conduct root cause analyses to prevent future risk and loss.

· Prepare accurate and detailed reports, preserve evidence, maintain accurate case file notes, and communicate findings to key stakeholders.

· Assess and provide recommendations on internal risk controls.

· Travel approximately 100 days per year within the Arctic Co-ops System including Nunavut, Northwest Territories, and Yukon.

· Apprehend, detain and aid in the prosecution of alleged offenders as required.

· Utilize several tools to minimize risk and loss to the organization, including but not limited to identifying incidents of theft and fraud both internally and externally, reviewing CCTV and reports, monitoring physical security, auditing Electronic Article Surveillance (EAS) and conducting mystery shopping practices.

· Assist in the performance of forensic audits, as circumstances require.

· Interact with law enforcement and testifying in criminal court actions.

· Assist in the monitoring of management’s progress against the action plans identified to address the risk mitigation recommendations from internal and external audits.

· Develop and maintain extensive knowledge of the business of the Co-ops, and Iqaluit-based subsidiaries and the environment and the market in which they operate.

· Remain informed through continuing education of new trends and developments in risk management and loss prevention.

· Respond to special requests and projects, at the direction of the CEO, the CFO, the Manager, Risk & Assurance Department, the Audit Committee, or the Board of Directors.

· Create and maintain accurate and thorough records.

· Other duties as assigned.


  • Extensive loss prevention investigative experience in a retail environment
  • Strong understanding of current and emerging trends in internal and external theft identification, surveillance, and apprehension methodologies
  • Proven knowledge and expertise in conducting effective investigations
  • Ability to work within assigned action plans in support of organizational priorities
  • Highly developed interpersonal skills for dealing with sensitive or controversial information.
  • Able to identify key issues; think creatively, and strategically overcome challenges or obstacles including the prioritization of skills necessary to use time effectively and set action plans to achieve targets
  • Demonstrate sound judgment and critical thinking skills when making decisions and solving problems
  • Self-motivated and able to adapt to a changing environment, competing demands, and new responsibilities.
  • Proven time management skills and the ability to manage multiple priorities.
  • Must have excellent communication (verbal, written) and active listening skills
  • Proven ability to conduct work in a highly discreet and confidential manner
  • Ability to work within assigned action plans to resolve key business issues
  • Highly organized and able to prioritize multiple projects effectively to meet strict deadlines and work independently in a fast-paced and evolving environment
  • Able to quickly assess situations and take decisive action to mitigate safety concerns, risk, and loss
  • Solid understanding of risk and loss management, governance and control processes
  • Ability to travel to the Arctic and other Arctic Co-operatives Limited business locations approximately 100 days per year.
  • Excellent computer skills (MS Office – Word, Excel, PowerPoint, OneNote, etc.)
  • Keen sense of observation and analytical skills
  • Able to work with a high level of independence, integrity, confidentiality, and accountability

Job Types: Full-time, Permanent