At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.
The impact you’ll make
The Spoke Operations Analyst is responsible for the communication and central organization processes that will lead to the successful launch and continued success of all spoke and store PC Express locations across Canada. The operations team manages and grows existing spoke locations to ensure they are performing as efficiently as possible; making strategic decisions regarding hitting performance standards. In addition, the team also helps to manage the design, location selection and launch of new spoke and store locations from the time they are approved through to the spoke location going live to the public.
What you'll do
Work with Corporate Office to ensure procurement and forecasting of supplies
Work with internal systems to assist in the setup and configuration of spoke and store locations
Assist Operations Manager is the creation and enhancement of spoke SOPs
Assist the Store Launch Team on an as-needed basis for the successful launch of new store locations
Conduct ad-hoc operations analysis using Microsoft Excel on an as-need basis
Report weekly status updates to Manager on upcoming spoke progress
Store and spoke location visits to ensure equipment and supplies are sufficient
Work with Store Development and Infrastructure PM Leads to ensure overall setup of physical location in store and spoke
Work with logistics team to ensure transportation needs are met
Assist Manager to support/plan to ensure timelines are met for each project
Track checklist and report any risks related to set up Manager
Ensure open communication between spoke and store project key players is consistent and accurate
Does this sound like you?
Excellent working knowledge of Microsoft Excel and Microsoft Office Works
Exceptional communication skills
Working knowledge of WMS systems an asset
Experience in retail an asset
Degree or diploma in project management or business administration an asset
Ability to collaborate and work effectively with a team or individually as required in a highly energized and demanding environment
Ability to resolve complex issues in a professional manner in accordance with company policies and procedures, values and best practice
Ability to manage own workload required
How you’ll succeed
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.
You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!
Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.