Our client, a leading Canadian banking institution, is looking for credit assistants to join their Personal Banking products team. We are looking for individuals that are fluent in English and French that have previous call centre, credit, and banking experience.
Contract term: 20/08/2018 to 19/08/2019 (1 year), potential for extension and conversion
Pay rate: $18.24/hour
Full-time: 37.5 hours
Schedule: rotational Mon-Fri, 8:30am - 5:00pm & 11:30 to 8:00pm; some Saturdays within 7:00am to 8:00pm
1 year call center experience
2 years credit origination and adjudication experience
Fluently bilingual; French and English is required
Strong oral and written communication skills coupled with excellent customer service skills are essential
Excellent organizational and time management skills.
Accuracy and attention to detail
Nice to Have:
Consumer mortgage experience
The Indirect Adjudication Center is responsible for the adjudication (including completing the necessary due diligence and compliance processes) of all Mortgage Sales Force originated mortgages in Ontario and Atlantic Canada.
Work in a team of underwriters and credit assistants providing credit adjudication services to the Mortgage Sales Force.
Review mortgage documentation for compliance to policy (real estate appraisals, proof of income, down payment, etc.).
Maintain strong working relationships with Mortgage Sales Force reps to allow for effective follow-up of documentation required to complete mortgage files.
Provide telephone and e-mail service.
Administrative tasks must be completed in accordance with established bank procedures and processes to ensure compliance.
The incumbent will provide prompt and thorough resolution of processing issues.
HOW TO APPLY:
Please send your resume to firstname.lastname@example.org with the subject line “Banking Credit Assistant - Montreal”