Automotive Parts Advisor

The Jim Pattison Auto Group - Lower Mainland, BC (30+ days ago)

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The Jim Pattison Auto Group has 24 locations and 12 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share.

The Jim Pattison Auto Group's relentless commitment to customer satisfaction has allowed us to grow into one of Canada's largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

The Jim Pattison Auto Group is hiring for Parts Advisor to join our team!

Job Description Summary:
Reporting to the Parts Manager, you will be passionate about providing exceptional customer service to both internal and external clients. As a Parts Advisor, you must be self-motivated, high energy, a team player and results-oriented with a proven track customer service excellence.

Responsibilities:
Promptly meet and greet parts customers in a friendly and courteous manner.
Listen to customers' reasons for requesting certain parts and accessories.
Offer appropriate parts or accessories to satisfy customer requirements.
Provide accurate quotes for all parts or accessories recommended.
Answer incoming telephone calls promptly and courteously.
Efficiently provide parts to technicians for vehicle repair and maintenance.
Contact potential new wholesale customers and ask for business.
Attend training courses as directed by Parts management.

Experience:
Experience with ordering, tracking and stocking required.
Automotive parts experience and asset.
High school diploma or equivalent required.

Technical Skills:
Experience with DMS software such as CDK an asset.
Proficient in Microsoft Office Suite.
Excellent organizational and realistic time management skills.
Ability to work well in a team and on own initiative.
Ability to work in a fast paced environment with ease.

We thank all applicants; however only those selected for an interview will be contacted.