Business Clerk

Hamilton Health Sciences Corporation - Hamilton, ON (30+ days ago)

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Job Number: 80026
Job: Administrative/Service
Primary Location: Ontario-Hamilton
This position will be located at: Ron Joyce Children’s Health Centre
Organization: SELF FUNDING
Status: Casual Job Part-time
Hours per week: .01
Number of Openings: 1
Union Code: CUPE 7800
Minimum Salary: 25.5584 Hourly
Maximum Salary: 26.0799
Post Date: Jan 16, 2020, 5:00:00 AM
Close Date (Period for Applying) - External: Jan 23, 2020, 4:59:00 AM

Unit Summary

Central Registration and Scheduling is a service provided to the Ron Joyce Children’s Health Centre (RJCHC). The RJCHC includes Developmental Pediatrics and Rehabilitation Services, Autism Spectrum Disorders Service, Child and Youth Mental Health Program and Prosthetics and Orthotics. These clinical programs are comprised of many different clinical services and clinics providing multi-disciplinary outpatient services to children and some adults with developmental, emotional or behaviourial, physical, or communication needs.

Position Summary

As a member of the healthcare team, the Business Clerk provides clerical, administrative or business support to patients, families and those providing service and/or care. The Business Clerk in Central Scheduling will be the face of RJCHC and must be able to respond effectively to all client inquiries. This role is responsible for providing all aspects of administrative, clerical, reception, and data entry functions related to scheduling and attending client appointments both onsite and in the community. Responsibilities include, but are not limited to greeting clients, attending visits, scheduling onsite and community visits and data entry. They must respond to client and family inquiries and redirect to or obtain information from appropriate staff in clinical programs as required. Functions according to the job description for Business Clerks.

Schedule Work Hours

Monday through Friday, days, evenings, Saturdays days when required. Standard uniform required


1. Graduate of Community College Secretarial or Office Administration or Business program or equivalent office experience.
2. Minimum 1-2 years secretarial experience in a medical setting or ambulatory care medical setting.
3. Proven proficiency in Meditech.
4. Demonstrated experience and proficiency in registration and Community Wide Scheduling.
5. Demonstrated excellence in customer service.
6. Fluency in French is preferred.
7. Demonstrated computer skills in Microsoft Office.
8. Demonstrated teamwork, interpersonal, phone and organizational skills.
9. Ability to communicate with clients and their families under stressful and fast- paced conditions.
10. Ability to problem solve effectively in a fast paced environment.
11. Typing skills (Minimum 40 wpm)

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Services at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment

Proficiency in both Official Languages, French and English, is considered an asset

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement
Article 10.7 (d), ONA Collective Agreement
Article 13.01 (b) (ii), OPSEU 273 Collective Agreement
Article 14.04, OPSEU 209 Collective Agreement
Article 2.07 and Article 13, PIPSC RT Collective Agreement