Front Desk Agent

Nordik Spa Nature - Chelsea, QC (13 months ago)

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Welcome clients;
Operate the cash register and the different payment tools available to customers;
Count the cash and prepare deposits;
Write cash reports and statistical reports;
Inform the visitors about the services, products and activities at their services for the day;
Respond to customer requests
Ensure the cleanliness of the premises;
Perform any other related duties requested by his immediate supervisor.
Required qualities
Bilingualism (French and English);
Knowledge of other languages is an asset;
Relevant experience in customer service;
Good interpersonal and communication skills;
Positive attitude;
Minimal knowledge of basic softwares and the ability to learn new operation software;
Diploma in tourism, administration or any other field relevant to the position is an asset;
Knowledge of the Outaouais region and the National Capital region is an asset.
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Nordik Spa-Nature

Nordik Spa-Nature is a relaxation spa with a staff committed to the overall wellness of each guest. Hidden in the heart of nature, it offers a complete relaxation experience based around the thermal experience, inspired by Scandinavian tradition. Located in Chelsea, Quebec, at the entrance to Gatineau Park, Nordik Spa-Nature now employs over 220 people, all fully devoted to ensuring their numerous guests enjoy a top quality experience.

Nordik Spa-Nature welcomed its first guests in 2005. It has continued to innovate and evolve by introducing unique relaxation experiences, and eventually became the largest spa in North America. The spa has quickly found its place as a major tourist attraction in the Outaouais region, welcoming more than 230,000 guests every year.

Over the years, Nordik Spa-Nature has won several awards: The People’s Choice Award in 2014 and 2015 at the Outaouais Tourism Awards; Named one of the 9 best tourist attractions in Canada in 2012 by renowned Where magazine; Best Tourist Attraction and Best Accommodation in 2010 at the Outaouais Tourism Awards; Named investment project of the year in 2009 by the Gatineau Chamber of Commerce; winner in the Spa category for the Ottawa-Gatineau region in 2008 and 2009 at the Value Awards, presented by WestJet’s UP magazine; and more.

Thermal experience and wellness offer The thermal experience allows to use the numerous facilities for a full day: 10 baths (hot, cold and temperate), 9 unique saunas, infinity pool, outdoor and indoor relaxation areas as well as a restaurant, café, lounge and terraces. A wide range of massages, body treatments, ritual and treatments are also available to live an uncomparable relaxation experience.