Reporting to the Manager- Destination Home (Home Care), the Mental Health System Case Manager (MH SCM) will be a member of an inter-disciplinary team in a fast pace responsive position. The MH SCM must be able to provide care and system navigation to the hard to serve population who suffer from various degrees of mental illness and face multiple problems in the community, including; homelessness; social isolation; marginalization and often encounter significant barriers to accessing home care and mental health services. The MH SCM in this position will be required to be highly flexible, motivated and willing to adapt to changing work demands based upon needs and crisis response. You will provide evidence informed and best practices in crisis intervention, assessment, consultation, referral, case management and treatment. The incumbent will work closely with multiple referral sources, of which include Home Care, AMH, Acute Care and Community Agencies. Supporting individuals based on a comprehensive strength based assessment, intervention and evaluation that maintains the uniqueness of each individual within a collaborative wellness oriented harm reduction service delivery model. Essential to the skill set of this position will be a comprehensive awareness of housing resources, and an understanding of personal and systemic housing barriers, particularly with regard to individuals with concurrent or primarily mental health concerns. An awareness and understanding of the recovery model and its application is essential for knowledge when communicating to others including clients, families and Continuing Care partners.
As a Social Worker II, you will be a member of an inter-disciplinary team and provides a range of social work services to patients and their families. Your services may include: psychosocial assessment, resource-based interventions, individual, group and family treatment, risk screening, counselling, case management and coordination, transition or discharge planning, and prevention, promotion and public awareness activities.
Classification: Social Worker II
Union: HSAA Facility PROF/TECH
Department: Social Worker Home Care
Primary Location: Plaza 124 Building
Multi-Site: Not Applicable
Posting End Date: 17-OCT-2019
Employee Class: Regular Full Time
Date Available: 28-OCT-2019
Hours per Shift: 7.75
Length of Shift in weeks: 12
Shifts per cycle: 60
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $36.96
Maximum Salary: $49.15
Vehicle Requirement: Driver's License, Vehicle Required
Completion of bachelor's degree in Social Work. Active or eligible for registration with the Alberta College of Social Workers (ACSW).
Additional Required Qualifications:
Basic cardiac life support - health care provider. 3-5 years recent experience in Home Living - Home Care or equivalent experience. Experience in a quality management, managerial or educational leadership role in continuing care or acute care with evidence of systems thinking within the broad perspectives of community and continuing care services. Knowledge of continuing care service delivery models, change management, quality improvement principles, computer technology and applications, conflict resolution and group facilitation processes. Knowledge and understanding of current and emerging health care issues. Good interpersonal skills, flexibility and an ability to work independently are essential. Proven communication skills – clear concise and suited to target audience with proven strong negotiation, collaboration and facilitation skills. Proven ability to prioritize and organize workload and multiple priorities meeting tight deadlines. Understanding of acute and continuing care processes, goals and objectives. Ability to work in a fast-paced, changing health care environment. Demonstrated ability to promote teamwork, collaboration and partnership.
A good working knowledge of AMH and community inner-city agencies and programs is an asset. An awareness and understanding of the recovery model and its application in establishing appropriate planning and intervention of which may include mental health assessments, coordination of complex case conferences with multiple partners, coordinating housing options and supports for individuals with addiction and mental health concerns would be an asset for this position.