Thank you for your interest in the Spa Associate position with Hand & Stone - Oakville located at 511 Maple Grove Drive, Unit 21 Oakville, ON L6J 6X8. We are happy to announce that we are open.
In these recent weeks our primary focus has been on preparing new COVID-19 safety, cleaning and disinfecting protocols for all of our Spas, so our employees will feel confident returning to a safe work place. The Spa Associate is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Spa Associates are responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products.
Check in clients through booking system
Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
Promote health / wellness benefits of massage and skin care
Follow proper filing procedures / file maintenance
Maintain a professional, clean and safe work environment and appearance
Various other duties
Must be able to work evenings and week-ends
permanent position (not a summer job)
Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements
Outstanding customer service skills
Excellent personal appearance
Clear and concise verbal and written communication skills
Punctual and reliable
BENEFITS & PERKS
Competitive pay structure inclusive of commissions & bonuses
Flexible schedules to fit your life
In-depth orientation and follow-up in-house training
Uplifting team atmosphere
Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's why It Makes a Difference Who You Work For!
I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.