Medical Secretary

Helix Hearing Care - Richmond Hill, ON (30+ days ago)

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Medical Secretary – GTA

Helix Hearing Corporation is looking for a dynamic Medical Secretary (Full time, Permanent) in the GTA to help us in fulfilling our vision of having the most satisfied customers in hearing care. This entails providing outstanding clinical and customer services which includes customized customer-centered plans for everyone who walks through our doors. With over 100 clinics across Canada, in multiple provinces, we strive to offer flexibility with respect to location and development within the organization

Must have a minimum 3 years clinic or related experience, preferred secretarial or education in medical office management.

The ideal candidate must be versatile, thorough, detail oriented, have impeccable organizational skills, and be comfortable with people. Proficiency is required in Windows, general office equipment, electronic mail, electronic scheduler, word processing, spreadsheets, and database software. Comply with guidelines & protocols.

Travel will be required to provide coverage to clinics in the surrounding GTA.

Responsibilities:
The medical secretary role is responsible for completion of a variety of duties, but, not limited to administration tasks.

Teamwork: Assertively works towards collective goals, participates actively in carrying out team and Regional objectives. Takes initiative and pursues opportunities to enhance services and Region targets.

Organizing: Is efficient in use of time and resources. Manages information, data and files appropriately.

Communication: Communicates in a clear and timely way, consistently presents self in a positive, and professional manner.

Problem Solving: Identifies an issue, gathers and processes relevant information, comes up with possible solutions, selects appropriate responses, and implements them.

Quality Focus: Ensures that company policies and procedures are adhered to, ensure industry and regulatory protocols for services are set and adhered to.

Self-Management: Works independently within prescribed parameters, can discern the relevance of issues and communicates them effectively to other staff and supervisors.

Education/Experience:
High level of administrative and data management support to the Clinic operations and services, as well as a high level of customer (patient) satisfaction.
Computer/Keyboard skill. Proficient with MS Windows and Office. Testing may be used to determine skills in this area.
Be customer focused
Have strong interpersonal skills
Have excellent oral and written English communication skills,
Ability to establish and maintain a professional rapport with patients and co-workers
Desire to learn and be self-driven
Graduate of a recognized Medical Office Administration program is a strong asset
Knowledge of medical terminology
Experience as a Medical Secretary
What we offer our team: A competitive compensation package and a healthy work/life balance.

Please submit your resume with cover letter to recruiting@lifestylehearing.com