Are you interested in being part of a passionate team dedicated to serving our customers and being an industry leader?
Are you looking for a place where you can contribute to the success of your company and have access to challenging and rewarding work?
Our Account Field Service Associate position, located in Ottawa, is a great opportunity for an individual who has outstanding customer service skills and is looking to move into their first outside sales role.
Duties & Responsibilities:
- Build and maintain excellent customer relationship with new and existing accounts
- Ensure proper management of the customers inventory; make sure they practice FIFO
- Checks, tidies and re-stocks shelf merchandise in store
- Work with sales programs to encourage account growth
- Provide technical information on products; May conduct product knowledge or other customer training
- Display or demonstrate product, using samples or catalog, point out features and emphasizes benefits
- Performs battery inspection on automotive batteries
- Professionally represent East Penn Canada and its products at trade shows
- Maintain accurate records and reporting of activities
- Work with and advise Regional Sales Manager / National Account Executives of all pertinent customer information and/or updates that they are made aware of during customer visits
- Occasional pick-up of used battery at the customer location to return to warehouse (ability to lift up to 40-50 lbs)
Experience, Skills & Competencies
- Bilingual French & English a must
- 1 or 2 years of sales or customer service experience
- Knowledge of the automotive aftermarket is an asset but not mandatory
- Strong customer focus with the ability to build and maintain long-term business relationships
- Solid planning, organizational and time management skills
- Strong communication skills; Comfort with providing presentations
- Self-directed, works independently; results driven/initiative; strong work ethic
- Solid knowledge of essential office software tools, such as Word, Excel, PowerPoint
- Experience using Salesforce CRM would be an asset
- Post-Secondary education
- Valid Driver’s License required
Other Considerations
- Approximately 1-2 nights per month overnight travel
Here at East Penn we are dedicated to recognizing and rewarding our employees by offering:
- Competitive pay
- Annual Performance Appraisals
- Excellent Company Paid Benefit Program
- Tuition Reimbursement
- Opportunities for Advancement
- Profit Sharing and Deferred Profit Sharing (retirement) program
✅East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.
✅To find out more information about our company and other positions available please go to our website at www.EastPennCanada.com.
NOTE: If you experience technical difficulties or need assistance with your online application, please contact us at careers@eastpenncanada.com. Please be as detailed as possible when emailing about any issues.