Account Field Service Associate (Entry Level Sales)

Are you interested in being part of a passionate team dedicated to serving our customers and being an industry leader?
Are you looking for a place where you can contribute to the success of your company and have access to challenging and rewarding work?
Our Account Field Service Associate position, located in Ottawa, is a great opportunity for an individual who has outstanding customer service skills and is looking to move into their first outside sales role.

Duties & Responsibilities:

• Build and maintain excellent customer relationship with new and existing accounts
• Ensure proper management of the customers inventory; make sure they practice FIFO
• Checks, tidies and re-stocks shelf merchandise in store
• Work with sales programs to encourage account growth
• Provide technical information on products; May conduct product knowledge or other customer training
• Display or demonstrate product, using samples or catalog, point out features and emphasizes benefits
• Performs battery inspection on automotive batteries
• Professionally represent East Penn Canada and its products at trade shows
• Maintain accurate records and reporting of activities
• Work with and advise Regional Sales Manager / National Account Executives of all pertinent customer information and/or updates that they are made aware of during customer visits
• Occasional pick-up of used battery at the customer location to return to warehouse (ability to lift up to 40-50 lbs)

Experience, Skills & Competencies

• Bilingual French & English a must
• 1 or 2 years of sales or customer service experience
• Knowledge of the automotive aftermarket is an asset but not mandatory
• Strong customer focus with the ability to build and maintain long-term business relationships
• Solid planning, organizational and time management skills
• Strong communication skills; Comfort with providing presentations
• Self-directed, works independently; results driven/initiative; strong work ethic
• Solid knowledge of essential office software tools, such as Word, Excel, PowerPoint
• Experience using Salesforce CRM would be an asset
• Post-Secondary education
• Valid Driver’s License required

Other Considerations

• Approximately 1-2 nights per month overnight travel

Here at East Penn we are dedicated to recognizing and rewarding our employees by offering:

• Competitive pay
• Annual Performance Appraisals
• Excellent Company Paid Benefit Program
• Tuition Reimbursement
• Opportunities for Advancement
• Profit Sharing and Deferred Profit Sharing (retirement) program

✅East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.

✅To find out more information about our company and other positions available please go to our website at www.EastPennCanada.com.

NOTE: If you experience technical difficulties or need assistance with your online application, please contact us at careers@eastpenncanada.com. Please be as detailed as possible when emailing about any issues.