Fragrance Advisor - Nordstrom TEC

Le Labo Fragrances - Toronto, ON (30+ days ago)

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ABOUT US:

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution twelve years ago and today, we remain unconventional in the luxury perfumery market.

Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our distribution is intentionally selective: only 41 lab-boutiques worldwide and limited counters with curated partners.

Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.

Job Description & Responsibilities:

Our lab technicians are brand ambassadors. They are storytellers that share the beauty of our craft with our clients. Their mission is to create unique and memorable experiences for all who wander into our boutiques.

Clients interactions

  • Ensuring a welcoming environment for client in the store
  • Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection
  • Compounding perfumes, labeling and boxing the products
  • Building client database by gathering all clients information
  • Addressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific request

In-store operational duties

  • Up-keeping the maintenance of the boutique
  • Monitoring the daily sales chart
  • Ensuring a full stock of merchandise on the floor and transferring from the stock room to the floor as needed
  • Assisting in monthly Supply Orders for partnering business

Skills & Qualifications:

  • Strong work ethic
  • Passionate and ambitious
  • Take great care and pride in crafting every creation for the client
  • High energy, positive and optimistic personality
  • Team player, works well in a team environment to achieve a common goal
  • Curious to explore new skills
  • Strong organization and attention to detail skills
  • Multi tasking: prioritizing and managing time wisely
  • Ability to quickly learn new procedures and processes
  • Communication skills: excellent written, verbal & interpersonal skills

Job Type: Full-time