Are you passionate about providing customers with an unparalleled experience? Do you wake up every morning with the desire to impact people in a positive way? Do you get your kicks from helping others? Woodtone is looking to add an ambitious Customer Service rock star to our corporate sales team at our office in the Fraser Valley. This is a great opportunity if you care genuinely and passionately about customer support and about the role it plays in making a customer-centric team succeed.
The successful candidate will be the initial point of contact for inbound customer requests from across North America. In your role, you will engage and collaborate directly with the Order Management Team and the Sales Territory Managers. You will have ownership of our Customer Inquiry process from the first contact through to after delivery follow-up, ensuring consistent communication and customer expectations are met and exceeded on an ongoing basis.
This is a fast-paced and rewarding role with a direct correlation between your personal performance and overall company performance in achieving customer service excellence and sustainable financial results.
Additional Preferential Attributes:
Woodtone manufactures prefinished product solutions for inside and outside the home with an unsurpassed level of quality. We create siding, trim, wood paneling and more that are both exceptionally beautiful and built to last. Woodtone has been family-owned and operated for the last 40 years and as a member of our team, you’re part of the family too. Our owners take pride in providing employees with unmatched company culture and onsite amenities that encourage a healthy work-life balance. Our workout facility, industrial kitchen, and mindful workspaces are a few examples of the tools our team is given to maintain that balance. Coupled with a competitive salary, bonus, and benefits program, we aim to provide an incomparable employment experience. Learn more about Woodtone by visiting us at www.woodtone.com
Job Types: Full-time, Permanent