Programmer and Support Technician

Canadian Food Inspection Agency - Calgary, AB (30+ days ago)

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Canadian Food Inspection Agency
Calgary (Alberta), Edmonton (Alberta), Burnaby (British Columbia), Sidney (British Columbia), Winnipeg (Manitoba), Fredericton (New Brunswick), Moncton (New Brunswick), St. John's (Newfoundland and Labrador), Dartmouth (Nova Scotia), Barrie (Ontario), Guelph (Ontario), London (Ontario), Ottawa (Ontario), Toronto (Ontario), Charlottetown (Prince Edward Island), Montréal Island (Québec), Sainte-Foy (Québec), Saint-Hyacinthe (Québec), Regina (Saskatchewan), Saskatoon (Saskatchewan)
CS-01 - Programmer and Support Technician
Acting, Assignment, Deployment, Indeterminate, Specified Period
$56,946 to $72,820 (salary under review)

For further information on the organization, please visit Canadian Food Inspection Agency

Closing date: 15 June 2020 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note that the Canadian Food Inspection Agency (CFIA) is a separate employer and is not subject to the Public Service Employment Act and, therefore:
  • acting appointments are only available to CFIA employees;
  • assignments for Federal public servants governed by the PSEA and for which the Treasury Board is the employer will require an Interchange Canada Agreement.
Applicants are asked to provide responses to questions on Essential Qualifications (Education and Experience), Asset Qualifications as well as on other complementary questions directly in the Public Service Resourcing System (PSRS)/ Your responses to requested questions will be used as the primary source of information and your CV/resume will only be used to validate this information. Candidates WILL NOT be solicited for clarification nor for incomplete or possibly missing information.


The CFIA considers applications from individuals who have legal status to work in Canada and does not give preference to Canadian citizens.

In your application, please identify the legal status which entitles you to work in Canada - Canadian citizenship, permanent resident status or work permit. You will be asked to show proof of this status in order to complete the security screening required for employment. Failure to provide this information will eliminate your application from further consideration.

Individuals without Canadian citizenship, permanent resident status or an open or CFIA-specific work permit will only be considered if all other applicants with legal status to work in Canada are determined to be not qualified.

Work environment

We offer a bilingual, science-based environment, with excellent benefits, flexible hours, opportunities for advancement, and emphasis on learning and development, and a high level of employee satisfaction. Join a workforce that’s as diverse as the people it serves. You can find some more great reasons to join us on our website:

We are looking for dynamic candidates that will help shape and build the future of the Canadian Food Inspection Agency. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

The Canadian Food Inspection Agency employs talented and motivated employees working across Canada. The Canadian Food Inspection Agency is dedicated to safeguarding food, animals and plants, which enhances the health and well-being of Canada's people, environment and economy.

CFIA has a lot to offer:
  • Competitive salaries with annual increases
  • Continuous learning and career advancement
  • Up to 3 weeks of vacation per year
  • Flexible work arrangements – possibility of teleworking and compressed work weeks to help you balance your personal and work life
  • Advantageous pension regime and benefits
Intent of the process

A qualified pool of candidates will be established to staff positions across Canada. This pool of candidates may be used to staff positions with similar qualifications, with various language requirements, various conditions of employment and/or various tenures including term appointments, indeterminate appointments, acting appointments and/or assignments.

Appointments from the pool may be determined by applying one or more of the following criteria (note: further assessment may be required):
  • Matching of the individual’s experience or qualifications to the strengths and weaknesses of the work team;
  • Matching of the individual’s experience or qualifications to the specific duties of the position(s) being staffed;
  • Depth, breadth, type and/or performance quality of specific work experience;
  • Language proficiency;
  • Availability of candidate;
  • Additional or specified qualifications;
  • Employment Equity;
  • Respect of and ability to meet conditions of employment.
Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EEd1. Successful graduation from a post-secondary educational program in Computer Science, Information Technology, Information Management or other specialization relevant to the position to be staffed. The screening board will accept, at a minimum graduation from a two (2) year post-secondary program.

Employees in the CS occupational group at the CFIA who do not possess the education level prescribed above are deemed to meet the education requirement based on their education, training and experience.

Note to Public Service Employees outside of the CFIA:
Employees in the CS occupational group on May 10, 1999, who do not possess the education level prescribed above are deemed to meet the education requirement based on their education, training and experience.

Applicants submitting education credentials from a non-Canadian institution are responsible for obtaining certification that these credentials are the equivalent of the Canadian education level required for the position.

Please refer to the link below for more information.

Degree equivalency

EE1. Minimum one (1) year experience as an IM/IT professional, providing technical services in at least one (1) of the following areas:

a) Application Development
b) IT Desktop Support or Help Desk Support
c) IT Service Management
d) Database Development or Database Administration
e) IT Security
f) Quality Assurance Services
g) Lifecycle Management Services
h) Information Management

EE2. Experience providing IM/IT advice or guidance such as to customers, managers or clients.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
(English or French Essential, English Essential, French Essential, , Bilingual – imperative BBB/BBB).

  • Bilingual imperative* means that, if you are a selected candidate, you must meet the level of second-language proficiency of the position upon appointment, either in English or in French, for reading, writing and oral proficiency at the intermediate level (BBB/BBB).
Official languages proficiency will not be assessed for entry to the pool of qualified candidates. Candidates entered in the pool will have an opportunity for assessment of their official languages proficiency if and when they are considered for an appointment.

If you have valid Second Language Evaluation (SLE) results from the Public Service of Canada, please forward a copy of your results to:

If an insufficient number of qualified candidates are identified who meet the bilingual requirements, non-imperative staffing may be considered.

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

EC1. Written Communication
EC2. Analytical Thinking
EC3. Client Focus
EC4. Teamwork

EA1. Ability to wok under pressure and meet deadlines.
EA2. Ability to work with minimal or with no supervision.

The following may be applied / assessed at a later date (may be needed for the job)

AEd1. A diploma from a 3-year program offered by a recognized postsecondary institution with specialization in Computer Science, Computer Engineering or any other field related to the position.

AEd2. Bachelor degree from a recognized postsecondary institution in computer science, information technology, information management or other specialty relevant to the position to be staffed.

AEd3. Master’s degree from a recognized university in computer science, information technology, information management or other specialty relevant to the position to be staffed.

Degree equivalency

AE1. Experience in a technical IT specialist support role.
AE2. Experience in application development.
AE3. Experience in the design, implementation and management of web applications.
AE4. Experience in the analysis or design or integration or programming or testing of computer applications.
AE5. Experience communicating technical information or solutions to clients or partners.

Conditions of employment

Secret security clearance - (Secret and Reliability) security clearance - Applicants who have not lived in Canada for the past five (or ten, depending on security level) years may be required to submit a police certificate from each country in which they have lived for six months or more during this period, as well as other documentation required for the security screening process. Failure to submit this documentation if requested will eliminate the application from further consideration.

The following conditions of employment are required for an appointment from the pool:
  • Adherence to the CFIA Code of Conduct.
  • Adherence to the CFIA Conflict of Interest and Post-Employment Policy.
  • Compliance with the Values and Ethics Code for the Public Sector.
  • Legal status to accept employment for the entire period of employment.
Any of the following conditions of employment may be required for an appointment from the pool:
  • Willing and available to work shifts.
  • Willing and available to work irregular hours (e.g., nights, weekends, statutory holidays).
  • Willing and available to work overtime.
  • Willing and available to travel.
  • Valid driver’s license.
  • Assume responsibility for making transportation arrangements to get to diverse and distant work sites in a timely and efficient manner.
  • Willing to be transferred to another position, as required.
Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Canadian Food Inspection Agency is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

1. You are entitled to participate in the selection process in the official language of your choice (English or French) .

2. You must submit your application online through GC Jobs (

3. For this selection process, the CFIA will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. You must ensure that you check your email account including spam, promotion or other folders regularly as there may be a deadline for responses. If you respond past the deadline you risk being removed from the selection process.

4. Applicants who are screened in to this selection process will be sent further information by email regarding what to expect during subsequent phases of this selection process.

5. Depending on the number of applicants, CFIA's needs and CFIA HR plans, volume management strategies such as, but not limited to, top-down approach, cut-off scores, random selection and/or assessment may be used for the purpose of managing applications/candidates. Should a volume management strategy be used, communication regarding the application of the strategy will be provided to those candidates who are impacted.

6. During the application or assessment process both cheating and plagiarism are considered forms of misconduct and are not permitted. Any person found cheating, including those who help others to cheat, may be subject to removal from the selection process.

7. For more information on how to apply to a CFIA selection process, please visit:

8. You will be asked to provide proof of your education credentials later in the process.

9. Various assessment tools may be used in this selection process such as: written test, an interview, reference checks etc.

10. Asset qualifications could be used for screening and/or selection purposes.

We thank all those who apply. Only those selected for further consideration will be contacted.