The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.
Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.
Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.
Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
Acts as advisor and mentor for junior members of the team.
Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.
Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.
Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
Performs other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
5-8 years experience in an IT Quality role.
Demonstrated execution capabilities.
Development experience in a fast-paced, time-to-market driven environment Experience with test automation, test scenario and test scripts creation and modification Comfortable with writing complex queries Experience with reporting tools. Hands on experience with testing automation tools.
Project management experience preferred
Bachelor’s/University degree or equivalent experience
Overview of Citi:
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Global Spread Products Technology is responsible for providing technology services to the Global Securities Products (GSP) Division supporting retail and institutional trading across primary and secondary markets. The organization is comprised of approximately 600 resources located USA, Mississauga-Canada, Shanghai-China and London-UK. Our GSP has been one of the leaders globally.
Role / Position Overview
GSP QA Testing team is looking for an Automation Test Engineer who will work within the O&B technology group specializing in the development of complex and robust test automation frameworks. The candidate will be experienced working in a fast paced Agile / TDD / BDD environment and be experienced in building test automation solutions
The implementation and execution of an automation test framework for functional and non-functional testing.
Will be actively involved in hands on test case design & development, test case execution, test automation development, reviews of requirements, and other project artifacts.
Quantify and track automation test coverage.
Manage, track and report on Automation KPIs.
Making the QA team the quality gate before software products are delivered to our clients.
Identify and highlight ways to continuously optimize the way in which QA function operates to create an efficient, scalable team.
Work with the business and Production Support to investigate issues and trap defects with regression tests
Strong experience of implementing test automation best practices
Strong working knowledge using QA Automation tools like Selenium & requirements management tools, issue tracking tools e.g. Jira
Proficient in building Automation frameworks(TestNG, CUCUMBER) from Scratch & strong skillset in Java
Proven track record in successful automation of the testing for large platforms
Performance testing (Good to have)
Experience working with global teams (Shanghai & NewYork)
Must Have Skills:
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - CA
Time Type :Full time
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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