Agent centre d'appels

Services Marketing Équinox - Montréal, QC (23 days ago)

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Services Marketing Équinox is a call centre located on Côte-de-Liesse in Montréal (QC). With more than 20 years of experience, the company is an industry leader in telecommunications, customer services, marketing and sales.

We are currently seeking Agents bilingues de centre d'appels who are dedicated and committed to join our V.A.S. (Voice Assistant Solutions) team for a permanent, full time position in our business.

Responsibilities and Tasks

Équinox is a unique facility unlike all other call centres in Montréal. Here we let your keyboard skills do the work instead of your voice. We provide complete paid training to help you master our user-friendly 21st century V.A.S. technology which allows you to listen to your customer while your fingers do the "talking". By typing pre-established codes, you instruct a recorded human voice to talk to the customer instead of yourself. No sales experience needed!

Our ideal bilingual Agent centre d'appels is/has...

  • Available to work full time on weekdays, 5 days per week, 8 hours per day;
  • Understanding customers in English and French - bilingualism is obliged;
  • At least 6 months of call centre and/or office experience;
  • Stable, with a minimum of 6 months of consecutive experience in one company;
  • Serious, dedicated, professional, engaged and seeking long term employment;
  • Strong typing skills (25+ words /minute) with a high percentage of accuracy;
  • Advanced active listening skills and high attention to detail;
  • Flexible, self-motivating and able to multi-task.

We offer you...

  • Permanent, full time employment;
  • Convenient schedule from 1 to 9 PM on weekdays. Weekends are free!
  • Starting salary from $12.50 - $15.25 /hour, including performance bonuses;
  • Fully paid training;
  • Free parking / Easy access by public transport;
  • Referral program of $200 per person referred;
  • Full collective insurance coverage upon seniority;
  • Pleasant and dynamic work environment, onsite cafeteria;
  • The possibility to grow within the business and get promoted;
  • Excellent support team always ready to help (coaches, managers, etc.).

If you are fast on the keyboard and you seek a unique job opportunity, then apply!

Type d'emploi : Temps Plein, Permanent

Salaire : 13,00$ à 15,25$ /heure

Expérience:

  • agent centre d'appels et/ou bureau: 1 an (Souhaité)

Langue:

  • anglais (Requis)
  • français (Souhaité)