The House Person has cleaning tasks that take them to all areas of the hotel. The job tasks may vary, but will include cleaning of common areas, assisting in cleaning of hotel suites, and relaying of supplies to housekeeping and other departments. Internal and external customer service is essential in the successful performance of this position.
General cleaning and maintaining of the common area within the hotel premises, including lodge, grounds, and beach suites, as per Black Rock standards to ensure guest satisfaction
Assist with events set up
Maintain and replenish in all common washrooms amenities and housekeeping supplies as per Black Rock standards.
Utilize appropriate cleaning agents to sanitize hotel areas to Black Rock standards
Help contribute to efficient use of cleaning products and help to uphold Black Rock environmental initiatives
Report maintenance and repair issues to the Maintenance Department or immediate supervisor
Respond to guest requests and report guest issues in a hospitable manner to ensure guest satisfaction
Responsible for helping room attendants with daily duties when required
Properly sign in and out for shifts
Properly handle and catalogue all lost and found items
Comply with all Black Rock health & safety and security regulations
Strictly adhere to all Black Rock Oceanfront Resort policies and procedures
Previous cleaning experience is an asset
Excellent Customer Service
Excellent Verbal, Listening, and Written Communication Skills
Ability to Multi-Task and Work Under Pressure
Flexible Work Schedule
Able to Lift/Move up to 50 lbs.
Salary/Wage: $15 per hour
Job Application Process:
Please forward resume and cover letter to Laurie-Ann Worme, Human Resources, via email@example.com .