Senior Systems Administrator

Continent8 - Kahnawake, QC (13 months ago)

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As part of our continued expansion we are on the lookout for a Senior Systems Administrator to join our growing SysOps Team. Based in KDCA, the successful individual will join the global team currently spread across Europe & North America in the delivery of quality services & support to both internal & external customers.

The Role

As a Senior Systems Administrator, you will be responsible for:

Maintaining, develop & support the Continent 8 Technologies corporate environment globally
Maintaining a computing environment by identifying system requirements, installing upgrades while monitoring ongoing system performance
Daily maintenance, monitoring and support the IT infrastructure
Research, procure, install, configure and maintain new and existing systems, on an assigned project basis
Contribute to the IT Strategy through the completion of assigned projects
Scope, research, implement & support multiple technologies
Onboarding & on-going management of cloud \ IaaS customers
Onboarding & on-going management of managed service customers
Delivery of value-add services to external customers
Act as an escalation point for other internal technical teams
Develop and implement IT standards, procedures & documentation while participating in audits & remediation works
Troubleshooting of complex problems, taking corrective action in a timely manner with the assistance of vendors when required

Knowledge, Skills, Qualifications & Experience Required:
Individuals must have acquired a Bachelor’s degree level qualification in Computer Science or equivalent.
5 years’ experience in a similar role with customer facing experience
Individuals must also have a proven record of working in a team environment and have demonstrated the ability to work in a collaborative manner between groups on an international basis as well as showing strong individual initiative
Proven experience researching, scoping and implementing IT solutions and infrastructure
Microsoft Windows Client & Server Admin (Windows Server, Active Directory and Domain Services)
Ideally you will have either: Microsoft Training & Certification/ VMware Training & Certification / Cisco Training & Certification / ITIL or Project Management qualifications
Great organisational skills with ability to multi-task is essential
You need to be able to plans and prioritise work effectively to ensure we work as a team
So you can succeed, you need to be able to takes responsibility for own work, ensuring it is accurate, meets quality standards, and performed on a timely basis
We are a global team of highly technical people, so you should be able to build good productive relationships to learn off others and develop yourself

Our Company

Continent 8 Technologies is a rapidly expanding service provider delivering advanced managed hosting and data centre services across over 25 locations spanning 3 continents. The company has a significant market share in its primary sector and is seeking to broaden its customer base across other industry sectors and geographies. We are a dynamic and technology driven company who value our people, their passion and their knowledge.

The Team

We are a Global Team of Systems Administrators \ Systems Engineers, who are dedicated and focused on delivering quality support & services to our Customers. We are a professional, hard-working and fun bunch of people to work alongside.

As part of our continued expansion we are looking for a Senior Systems Administrator to join our Team. You will be surrounded by approachable and helpful Team Members who a have a wealth of skills and expertise in a multitude of technologies.

A Typical Day

After grabbing your morning coffee from the canteen, start your morning by checking-in and saying hello to your Team Colleagues throughout North America & EMEA on our group IM chat. Review the support queue for any new support tickets or updates, alongside a check-in with your manager & colleagues on your assigned Projects to form what’s on the agenda for today. Use all the collaboration tools to work closely with your colleagues & customers on making continuous progress on projects, incidents & requests.

As you will be exposed to a multitude of top tier technologies, no two days are the same. You will be assigned a mix of projects & support cases; ranging from deploying & supporting internal end user solutions, onboarding cloud customers and managing infrastructure. You will be continuously challenged & learning each day. When you get stuck, reach out to your team members who will be more than willing to help.