Assistant Manager

Glory Juice Co. - Vancouver, BC (30+ days ago)

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Glory Juice Co. serves certified organic, vegan, gluten-free, and delicious food to our retail guests and home-delivery customers. The Assistant Manager supervises all aspects of store operations ensuring that the location delivers a superb customer experience, operates to Glory’s brand and operational standards, and achieves sales objectives. In this key role you will help build the Glory brand and support our mission; Nourishing Our Community.

Responsibilities:

  • Directly take orders, prepare food, and serve guests
  • Perform cleaning and maintenance procedures
  • Proactively educate guests and team members on the flavour profile, nutritional qualities, and health benefits of Glory products
  • Manage daily inventory and orders for food, juice, and retail products to maximize sales, control discounting, and reduce spoilage
  • Support the Store Manager in controlling key variable costs of food, beverage, labour, waste, and other controllable expenses
  • Support the Store Manager to hire, train, schedule, manage, and develop a high performing team to ensure an exceptional guest experience as detailed in our brand strategy and measured by Compliance Reports, Guest Surveys, and other Customer Feedback sources
  • Execute corporate marketing & promotions, store merchandising, and local community events
  • Ensure store compliance with brand, product, customer service, food safety, cleanliness, and occupational health and safety standards
  • Submit sales and operations reports in daily / weekly recap
  • Complete monthly inventory, invoicing, and other operational reports
  • Order supplies, manage store maintenance vendors, equipment maintenance and repairs, and complete administrative duties as required
  • Provide prompt, professional, and personal resolution to customer issues
  • Maintain a commitment to ongoing personal development including product knowledge, sales, team leadership, and operations

While performing the duties of this job, the employee must be willing and able to operate all equipment and software. May be required to taste and smell the products. Must be able to lift up to 50 pounds.

Job Type: Full-time

Salary: $16.00 to $17.50 /hour

Experience:

  • Retail Management: 1 year (Preferred)
  • retail: 1 year (Preferred)

Education:

  • Secondary School (Required)

Location:

  • Vancouver, BC (Preferred)

Licence:

  • Food Safe (Preferred)

Language:

  • English (Preferred)