System Administrator

Sangoma - Markham, ON (30+ days ago)

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Role Summary:
We are currently seeing an experienced System Administrator to join our team. The System Administrator must have a deep and broad knowledge of computer software, hardware and networks. The successful candidate will be responsible for designing, organizing, modifying, and supporting our company's computer systems.

The System Administrator will operate in a hybrid virtualization environment that includes supporting virtualized servers in both on-prem and in cloud, multiple docker container environments, storage management, and server management.

The core mission of this role will be focused on improving an established change management process and growing our use of Ansible as an orchestration tool.

The System Administrator will be required to travel periodically up to Canada, up to 20% travel may be required.

Daily tasks may include (but not limited to) installing, upgrading, and monitoring software and hardware, maintaining the essentials such as operating systems, business applications, databases, security tools, web-servers, email, laptop, and desktop PCs, and collaborating with other operations teams outside of the IT department that are conducting similar work.

Job Duties (but not limited to):
Grow and improve the use of Ansible to manage a growing hybrid virtualization environment
Work with other functional teams to compare/contrast technologies and help unify technologies to meet corporate objectives
Ensure design of system allows all components to work properly together
Make recommendations for future upgrades
Monitor and maintain system security
Troubleshoot problems reported by users and analyze and isolate issues
Evaluate and modify system's performance
Assign configuration of authentication and authorization of directory services
Deliver on commitments IT has promised to business
Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patches.

Qualifications Required:
Bachelor degree in either Computer Sciences, Information Systems, or Computer/Electrical Engineering
At least 5+years experience with Linux System Administration; 8+years if no degree
Specific experience with System Administration and understanding of:
Debian (Ubuntu) Linux
Redhat Enterprise (Centos) Linux
General experience with System Administration and understanding of Microsoft Windows Server 2008-2019
Specific experience with Ansible Orchestration Tool
Generic experience with Enterprise Backup tools
Specific experience with scripting (bask and python)
Specific experience with open-source database (MySQL and/or PostgreSQL) with Galera experience as a plus
General experience with directory & authentication provider administration (LDAP / Active Directory / SaML/ IDP)
General experience with basic Internet and network troubleshooting
General experience with multi-node hypervisor environments
General experience with VMWare
Any experience with Xen, KVM, OpenStack, Solas, or Proxmox is a plus
Experience with iSCSI SANS; Dell EQ knowledge is a plus
Experience with ITIL is a plus
Experience with Agile is a plus

Benefits:
Sangoma is proud to offer a comprehensive benefits package to eligible employees, which is designed to promote their personal well being as well as of their families. We not only offer a very competitive health benefits package including medical, dental and vision coverage, we also offer income protection benefits including life insurance, short term disability, and long term disability.

About Sangoma:
Sangoma Technologies is a trusted leader in value-based Unified Communications (UC) and UC as a Service (UCaaS) solutions for SMBs, enterprises, OEMs, carriers, and service providers. Sangoma's Voice over IP offerings include on-premises and cloud-based phone systems, SIP trunking services, and telephony hardware. Sangoma's products and services are used in leading PBX, IVR, contact center, carrier networks, and data communication applications worldwide. Sangoma is the primary developer and sponsor of the Asterisk project, the world's most widely used open source communications software, and the FreePBX project, the world's most widely used open source PBX software. Businesses can achieve enhanced levels of collaboration, productivity, and ROI with Sangoma. Everything Connects, Connect with Sangoma!

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