contact centre agent - customer service

P4P Marketing Inc - Elmsdale, NS (30+ days ago)

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No degree, certificate or diploma

1 year to less than 2 years

Business Equipment and Computer Applications
MS Windows
Internet
MS Outlook
Specific Skills
Address customers' complaints or concerns
Access and process information
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Sitting
Tight deadlines
Work Location Information
Work from home
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Reliability
Organized
Punctuality