The Solutions Architect reports to the Manager, Service Delivery and is a key member of the WEST Alliance Office team which is accountable for the development of the overall vision and execution of the related solutions. This includes coordinating the development and implementation of the service architecture, formulating policies and standards related to that architecture and communicating service design to staff as required. The Solutions Architect provides expert consultation, vision and leadership in the analysis, feasibility, design, planning, implementation, and use of the WEST service offerings. Coordinates the infrastructure planning for corporate large-scale system initiatives and coordinates the procurement of external services. The Solutions Architect works within a complex, province-wide multi-site environment, consulting and collaborating with various groups including Health Authorities (HA’s), WEST Alliance Office, contractor (NTT) colleagues, and IMITS. Provides input into the development of policies, annual goals and objectives for the area of responsibility.
What you’ll do:
Coordinate service planning for corporate large-scale systems initiatives, working closely with business units, functional area managers, senior WEST team and HA architecture team members to define the goals, objectives and plans that direct systems design and implementation activities. Resolve problems and scheduling conflicts and provides status updates and reports.
Interface and coordinate tasks with internal and external technical resources. Collaborate with WEST and contractor Project Managers and technical directors to provision estimates, develop overall implementation solution plan, and serve as a lead as required, to implement the installation, customization, and integration efforts.
Lead the development of formalized solution methodologies, including building and maintaining repository for deliverables, methodologies, and business development documents. Write, or direct the writing of white papers that add further insight and thought in the solutions area.
Define the principles that guide technology decisions for WEST, engage with the HA’s in accordance with WEST governance, and develop and implement policies and standards related to technology architecture. Formulate strategies and plans for short-term and long-term services that support both WEST and our client’s business needs. Lead the process and facilitate provincial working groups in the evaluation and selection of hardware and software product standards and the design of standard configurations.
Communicate the technology infrastructure to WEST staff, management, stakeholders, and project teams.
Research and analyze market, technology, and industry trends and standards related to technologies that affect network, security, server infrastructure, and other platforms for the purposes of determining potential impact on WEST service strategy and the suitability of different approaches in solving emerging business needs. Provide recommendations on the use and evolution of IT architecture.
Liaise with outside vendors, review bids and/or negotiate equipment and/or service contracts, and make recommendations where necessary to the Manager. Monitor the level of support to ensure requirements and expectations of the contract(s) are met.
Ensure that security solutions and access controls are designed in a way to provide appropriate, demonstrable and coordinated security procedures and practices that are compliant with related law, regulation, policy and professional standards, including the security standards and policies established within each of the HA’s. Provide monitoring, auditing and investigation expertise into security, policy and appropriate use violations.
Provide expert technical advice and consultation by performing analysis, formulating recommendations for proposed technology changes, and by providing input into application development and into the use of new technology for inclusion in the technology architecture. Represent WEST on provincial architecture groups and interface with architecture teams across the HA’s. Provide consultation and advice to senior management on technology alternatives and solutions.
Develop annual goals and objectives for the area of responsibility, in alignment with the broader IT strategies, ensuring consistency with department plans and authority objectives and strategies.
Participate in assigned Provincial, and Federal committees; chairs and/or leads discussion as required.
What you bring:
A level of education, training, and experience equivalent to Bachelor’s degree in computer science, engineering or a related study plus seven (7) years of recent related experience in a large, complex organization including experience with at least two IT disciplines from a client/server environment, project management, technical architecture, systems analysis, network management, application development, middleware, database management, and operations.
People coordination: acting with integrity and trust; building a team environment; communicating clearly; fostering potential.
Change leadership: striving for personal mastery; leading with vision; inspiring and engaging; promoting innovation.
Partnership building: focusing on customers; engaging stakeholders.
Results oriented: conceptualizing, demonstrating accountability.
Business Acumen: managing resources; possessing health environment and political awareness.
Ability to act as a visionary and strategist for solution product area.
Excellent analytical and technical skills. Knowledge of all components of a technical architecture. Strong understanding of network architecture.
Understanding of the political climate of the enterprise and how to navigate the politics. Ability to understand the long-term (big-picture) and short-term perspectives of situations.
Ability to translate business needs into technical architecture requirements.
Ability to estimate financial impact of technical architecture alternatives. Ability to apply multiple technical solutions to business problems. Ability to quickly comprehend the functions and capabilities of new technologies.
Knowledge of emerging and transformational technologies (cloud, managed services). Knowledge with IT service Management (ITIL). Knowledge of Architecture Frameworks (TOGAF). One or more certifications in a solution product area.
What’s in it for you:
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job type: Regular Full-Time
Location: 1795 Willingdon Ave. Burnaby, BC
Closing date: Open until position is filled
Reference number: 094700E
The Provincial Health Services Authority (PHSA) is part of the Provincial Health Services Authority (PHSA). PHSA provides specialized health services to British Columbians, including cancer care, organ transplantation, pediatrics, emergency services, mental health and substance use services. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
We hire on the basis of merit and encourage all qualified applicants to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences. We strive to create a safe and welcoming environment where everyone can come to work and be their best, authentic self.