Salon Coordinator/Receptionist

Beauty and the Blow Dryer Studio - Mississauga, ON (4 months ago)

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Job Description

Welcome to Beauty and the Blow dryer, located in the heart of beautiful Port Credit!

Our staff and management bring years of experience and professionalism that redefine service.

We are looking to expand our team with an experienced administrative manager/receptionist!

A Salon Coordinator candidate must be a leader with exceptional organization and multitasking skills.

Qualifications:

- Must Have Administrative Experience (1-2 yrs)

- Customer Service Experience (3+ years)

- Excellent organizational, problem-solving and communication skills

- Attentive to clients needs
- Reliable and punctual

- Ability to multi task under pressure

- Personable
- Flexible schedule
- Goal Oriented
- Fluent in English
- Ability to implement strong leadership skills
- Experienced in Microsoft word and Excel

**Hair Salon experience an asset**

***Experience with Mind-body/Vagaro software an asset***

Duties and responsibilities:

- Coordinate daily customer service operations (greeting clients, answering phones, assisting clients with payments, booking appointments, overseeing prices/discounts)
- Problem solving (with staff and clients)

- Wedding coordination

- Administrative duties (emailing clients, inventory, ordering products, purchase orders, assisting management)
- Opening and closing salon (includes closing duties, balancing the books nightly, with possible key-holder responsibilities)
- Supervise and motivate team to perform to the best of their ability
- Deal with schedule changes, employee call-ins, and other staffing issues

- Social media and marketing

- Client profiles, documents and contracts

Perks of the Job:

- Salary and sales incentives

- Extremely friendly team

- Education

- Salon discounts

- Potential growth within company ( Key holder, Assistant Manager)

Job Type: Part-time/Full time

Job Types: Full-time, Part-time

Experience:

  • Management: 2 years (Required)
  • Customer Service: 3 years (Required)

Education:

  • Secondary School (Required)

Language:

  • Englisj (Required)