Program Manager, Intelligent Automation

Canadian Tire - Toronto, ON (22 days ago)

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Help us boldly shape retail in Canada

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada by 2022 and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business – and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

Reporting to the Associate Vice President, Intelligent Automation - CTx, the Program Manager will be responsible for managing project delivery across multiple delivery teams ensuring a consistent and efficient delivery of the tools and processes. This position will provide strategic input to intake and prioritization, manage resource allocations, track and report project financials, produce action-oriented status reports. The successful candidate will be able to demonstrate a client-centered approach to project initiation and delivery and will be responsible for the planning and management of their portfolio. We are seeking an experienced incumbent who has the ability to balance agility and control simultaneously.

What you’ll do
Build stakeholder trust by understanding their business concepts, issues, opportunities and language.
Bring leadership and critical thinking to the table.
Manage the projects in the portfolio to balance strategic considerations and budget realities.
Define the project’s scope, identify and categorize project stakeholders.
Manage risks to the portfolio.
Form a partnership with the business to understand and capture clear, concise and accurate requirements
Develop, communicate, and implement plans for defining requirements complete with timelines, approaches and deliverables.
Facilitate requirements gathering sessions with diverse stakeholders.
Create, refine and maintain user stories and associated deliverables to meet development and stakeholder needs.
Provide reporting on portfolio and program status to various levels of management.
Build a strong project delivery process by providing thought leadership around soft and hard skills, team structure and behaviours.
Work in close collaboration with solution design and production support teams.
Promote the work done by the Intelligent Automation team internally and externally.
Who you are

We are looking for individuals who are:
Creative and courageous, with the ability to manage in an environment of change and ambiguity to help us take bold, strategic moves in this rapidly evolving retail environment
Action oriented, and comfortable taking calculated risks to better serve our customers and business
Outcome focused, critical thinkers with the ability to analyze and visualize, to ensure continuous improvement across our entire business
Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward

If you’re curious, ready to take on new challenges and open to doing things differently to help us evolve rapidly, then this is definitely the place to be.

What you bring
Master’s or Bachelor’s degree in Technology, Computer Science, Data Sciences, Economics, Design or equivalent
10+ years of program delivery experience using Agile and DevOps methodologies
Experience leading large projects including technology and process redesigns
Curious about the emerging field of Artificial Intelligence.
An “out of the box” thinker.
Driven by problems and challenges that require critical thinking.
Ability to navigate ambiguity, overcome confusion and simplify complex situations.
Comfortable working with complex data with strong analytical and conceptual skills.
Passionate about leveraging emerging technologies to simplify processes.
Excellent written and oral communication, interpersonal skills, including developing effective cross-organizational and vendor relationships
Excellent presentation, facilitation, interviewing and workshop skills.
Retail experience is an asset
About Canadian Tire Corporation

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Top Employers .

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn .


Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Information Technology
Job Posting
: Nov 13, 2019, 10:21:16 AM