Communications Coordinator

University of British Columbia - Vancouver, BC (30+ days ago)

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Job Posting

Job ID:

Vancouver - Point Grey Campus

Employment Group:
Management&Professional (AAPS)

Job Category:
Information Services

Classification Title:
Information Services, Level A

Business Title:
Communications Coordinator

Faculty of Science

Michael Smith Labs

Salary Range:
$57,260.00 (minimum) - $68,738.00 (midpoint) - $82,485.00 (maximum)

Full/Part Time:

Desired Start Date:

Job End Date:
Possibility of Extension:


Funding Type:
Budget Funded

Closing Date:

Available Openings:

Guiding principle: "Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.

Job Summary

The Communications Coordinator will be responsible for managing the public image of the Michael Smith Laboratories, and will develop and implement strategies to enhance the student experience, brand and reputation of the department. The Michael Smith Laboratories is a dynamic hub for ground breaking biotechnology research and education excellence. Our highly interdisciplinary and collaborative research environment supports faculty with focus in genomics, molecular biology, engineering, and biotechnology. This position will create material for the web, print, video and social media platforms to promote research, people, as well as the education and outreach programs. The Communication Coordinator manages initiatives such as seminar, student engagement events, workshops, and various other department initiatives that lead to the positive student experience.

Organizational Status

The Communication Coordinator reports to the Operations Manager while receiving direction from the Director on the department's vision. They will sit on a various department committees and work with the faculty, staff and students in managing a broad range of communication activities. This position will liaise with the UBC Media Relations, Faculty of Science Development and Alumni Engagement team,UBC Brand, other academic units within the University, and key external stakeholders.

Work Performed

  • Establishes, manages, and executes internal and external communication initiatives, this includes promotional and communication material for website, signage, social media, print, and video.
  • Researches and prepares news stories to highlight the department's innovative research, events, member achievements, workshops, showcase faculty and alumni, education and outreach programs.
  • Coordinates the maintenance and content management of the department website. Regularly reviews web content to evaluate effectiveness, quality, accuracy, timeliness, consistency, and relevance.
  • Works with senior faculty and staff to develop a communication strategic plan that supports the priorities of the department.
  • Manages social media, creates content, monitors strategic use, and develops existing and new communication channels in order to build a network of followers.
  • Manages a working-group of trainees to generate material that promote department research and people through various channels
  • Coordinates the nomination material and participates in writing for faculty award submission, as part of the department Awards Committee.
  • Plans and manages departmental events and trainee social events and workshops to enhance knowledge translation, student experience, and enhance the departmental culture.
  • Participates in the planning and coordination of outreach and special events.
  • Takes photographs of events, portraits, and activities for use in communications and promotion initiatives; adheres to UBC Consent to Use of Image standards.
  • Carries out graphic design and illustration work in support of online, print and digital projects to reinforce the brand. Alternatively, oversees contracting of design and illustration work.
  • In coordination with UBC Media Relations, cultivates relationships with the media, responds to media and public inquiries and tracks media exposure.
  • Engages with a wide breadth of stakeholders, including communicators and media relations staff at the Faculties, partner departments, research centres, and external partners to ensure a timely, relevant and mutually beneficial flow of relevant information.
  • Advises and shares best practices with faculty and staff on development of communication pieces to ensure public-facing material are on-brand.
  • Ensures the department's communications are maintained within UBC Brand standards, across all channels.
  • Other Duties as Assigned.
Supervision Received

Works dependently and reports to the Operations Manager while receiving direction from the Director on the department's vision. This position exercises discretion in day-to-day decision-making. Performance will be evaluated against set objectives. Works collaboratively with staff, faculty members and students on events and special projects.

Supervision Given

This position does not have supervisory responsibilities. This position may oversee and coordinate the work of internal and external service providers, as well as train faculty, research and administrative staff on specific processes.

Consequence of Error/Judgement

The image and reputation of the department depends strongly on its presentation to the community of researchers around the world. Errors in this position could be serious for the department and/or Faculty, and/or the University since it concerns the public image. This may make it more difficult to recruit faculty or students to the department, and may ultimately negatively affect funding opportunities.


Undergraduate degree in a relevant discipline. University degree in a discipline such as molecular biology, microbiology, biological engineering, medical genetics, plant biology or similar is considered an asset. Minimum of four years experience or the equivalent combination of education and experience. Demonstrated working experience in marketing, communications, journalism, media relations/PR. Experience working in the higher education sector related to science would be an asset. .
  • Ability to communicate effectively with the media and public relations agencies.
  • Working knowledge of contemporary communications strategies and practices.
  • Demonstrated experience working with a range of audiences including researchers, journalists, community groups, donors, graphic designers, etc.
  • Ability to effectively use social media platforms at an advanced level. (e.g., Hootsuite, Twitter, Instagram) and graphic design software (e.g., Adobe Photoshop, Illustrator), website content management systems (e.g., WordPress), and the Microsoft suite of products.
  • Exceptional interpersonal, organizational, analytical skills as well as effective oral and written communication skills.
  • Ability to work in a complex and demanding environment with a high level of attention to detail.
  • Ability to conduct needs analyses, plan, organize, manage, monitor, complete and evaluate projects within allocated time and resources.
  • Ability to research, understand and recommend new and evolving solutions.
  • Ability to anticipate problems and issues and plan ahead.
  • Ability to compose correspondence, reports, presentations, and other written materials using clear concise language. Accurately proofread for spelling, grammar, and punctuation.
  • Ability to exercise tact and discretion.
  • Ability to work independently and as a member of a team.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.