Night Dispatcher

DOMCOR - Campbell River, BC (30+ days ago)

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About Us:

Domcor Traffic Control Intl. Inc. (DTCII), a subsidiary of The Corrado Venture Inc. Group of Companies (CVI), is currently looking for a full time Dispatchers. Comprised of four divisions operating across the nation, The CVI Group’s head quarters are based in Campbell River, BC.

DTCII and its constituents conduct business across multiple sectors and strive to advance universal industry standards. We deeply value our First Nations relationships and actively work to expand the opportunities shared with Indigenous communities through partnership, training and employment.

Position Overview:

Under the direction of our Call Centre Supervisor, dispatchers facilitate communication for our Traffic Control Division, Work Alone Check-in's and upcoming Fuel Requests. Regardless of the designated area of operation, dispatchers are expected to be detail oriented, accurate and able to handle sometimes stressful situations.

Responsibilities and requirements of the Dispatcher will include, but are not limited to:

  • Knowledge of computer operations sufficient to enter, retrieve and manipulate data
  • Ability to read and follow oral and written instructions
  • Net Keyboard/typing speed of 40 wpm or better (Gross minus errors = Net)
  • Effectively prioritize situations and make decisions based on the information received
  • Ability to hear and understand multiple sound sources
  • Able to handle multiple tasks to receive and communicate information to and from several sources ensuring calls for service are dispatched and monitored in a timely manner
  • Work under stressful conditions and react appropriately using good judgment
  • Availability to work shifts, including nights, weekends and holidays
  • Willingness to maintain respectful working relationships with co-workers, supervisors and the general public
  • Possess a clear and understandable radio and telephone voice
  • Have a strong working knowledge of computers, smartphones and related applications
  • Customer service experience considered a strong asset

For more information about Domcor, please visit www.domcor.ca, www.domcortraffic.ca, www.facebook.com/DomcorCanada or email us at recruiting(at)domcor.ca!

Job Types: Full-time, Part-time

Experience:

  • Customer Service: 1 year (Preferred)

Education:

  • Secondary School (Preferred)

Location:

  • Campbell River, BC (Preferred)