IT Technical Advisor II, Production support

Intact - Montréal, QC (30+ days ago)

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How do you imagine the offices of an insurance company? And the working atmosphere that reigns there? We bet that if you live the Intact experience, you would be surprised!
Intact is a dynamic environment, offering challenging challenges, inspiring colleagues and an exciting career (at one of Canada's Top 100 Employers!)

If you want to join a specialized team whose goal is to facilitate the consumption of data of the company, the Data and Analytics (D & A) team will answer your aspirations by offering you this opportunity of Technical Advisor II within its Production Support Unit and Shared Services.

You enjoy working with others, solve projects, lookout for the latest DEVOPS trends and feel free to experiment with new tools? We have a perfect opportunity for you! We are looking for a Senior Technical Advisor – Production support, for our data warehouse.

Hiring Manager: Manon Laforest

Work location: St-Hyacinthe (2450 Girouard Street West), Montreal (2020 Robert-Bourassa) or Toronto (700 University Ave)

Your contribution:
You will manage the production environment by ensuring the integrity and quality while doing the 1st level support of operational incidents in the data warehouse.
You will act as a process improvement advisor by providing best practices, improved processes for the DEVOPS approach.
You will work in partnership with D & A development teams to implement and support the ongoing integration and continuous deployment processes.
You will participate in the improvement of the main data quality processes to execute them with simplicity, speed, quality and efficiency.

Your Skills

Using critical reasoning to tackle complex challenges
Your ability to excel in a booming environment
Your communication and collaboration skills
Your desire to learn, and your insatiable curiosity
Your two (2) to five (5) years of experience in a development environment and / or production support and / or DEVOPS environment
A degree in information systems, software engineering or another related field.

Your expertises are :
BI and DataWarehousing

Knowledge of the following products will be considered important assets:

CI/CD tools
Test automation tools

Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
Flexibility in how and where you work
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A casual ‘dress for your day’ culture that encourages you to be yourself
A $350 annual wellness account that promotes an active lifestyle

Closing Statement

We are an Equal Opportunity Employer

At Intact, our values guide everything that we do. We celebrate our differences and appreciate our similarities. That’s why we are committed to building an inclusive and inspiring environment for all employees. If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that you’ll be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.

Internal Candidates

For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.


It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.