Site Supervisor, Petroleum

United Farmers of Alberta Co-operative Ltd. - Whitecourt, AB (30+ days ago)

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UFA Co-operative Limited is an Alberta-based agricultural co-operative with more than 120,000 member-owners.

Founded in 1909, UFA's network comprises more than 111 bulk fuel and Petroleum Cardlock locations, 34 Farm & Ranch Supply stores and a support office located in Calgary. Independent Petroleum agents and more than 950 employees provide products, services and agricultural solutions to farmers, ranchers, members, consumers and commercial customers in Alberta, British Columbia, and Saskatchewan.

POSITION SUMMARY:
Reporting to the Agency Manager, Petroleum the Site Supervisor, Petroleum is responsible for all functions related to the Petroleum Agency operations. This includes ensuring company financial and service objectives are reached, ensuring all company policies are followed, and supervising of petroleum agency staff. The Agency Supervisor also performs management functions in the Agency Manager’s absence.

KEY ACCOUNTABILITIES:
Work with the Agency Manager to attain the site sales, margin, expense, and EBITDA budget targets. Ensure all UFA, government and regulatory authorities’ policies, laws and regulations are being complied with, and that the UFA EHSMS is implemented.
Support the Agency Manager on staff management, including hiring new staff, scheduling staff, and developing employees. Responsible for daily routine supervision of employees on the agency site.
Supervision of opening and closing functions of the agency site. Actively involved with all areas of the agency operations, including all back office systems, inventory management, daily cash summaries, and deposits. Timely communications with the Agency Manager, to ensure that they understand what is happening at the agency at all times. Respond in a timely and accurate manner to CSO requests.
Support all UFA initiatives regarding competitive pricing, products, and promotions. Continually strive to increase market share by customer contact through sales calls, farm calls, and telephone contact, as required.
Assist with the accurate and timely shipping and receiving of products. Responsibilities include complete fuel inventory management activities such as daily fuel reconciliations, fuel variance investigation, weekly physical tank dips, and dispenser meter head comparisons.
Control inventory in accordance with guidelines as set out by UFA. Perform maintenance on inventory, or cycle counts, including trouble shooting/problem solving, as directed.
Provide guidance and assistance to other employees on product knowledge, customer service, and all UFA policies and procedures. Assist Customer Sales and Service Representatives with customer service issues, and assist with rectifying negative customer experiences.
Ensure agency, yard, warehouse, and exterior locations are clean, neat, well organized, and in compliance with UFA’s safety and Achievement of Imperatives standards.
Provide leadership with all Health, Safety & Environment Management System (HSEMS) policies and procedures, as well as ensuring observation of all OH&S legislation and COR.
Liaise with UFA Agribusiness staff in joint offers and promote the UFA Agribusiness brand.

REQUIRED QUALIFICATIONS:
Five years of related supervisory experience in a customer focused environment.
Strong communication and organizational skills.
Strong interpersonal and relationship building skills.
Able to work with minimal supervision, self-motivated.
Cash handling, computer proficiency, and previous customer service experience required. ·
Strong computer skills with the ability to learn new systems quickly. Experience with SAP and/or other enterprise management systems an asset.
Knowledge of Petroleum products and supplies an asset.
Petroleum background is preferred, Agricultural background an asset.
Forklift experience an asset.
Capable of physical labor, including lifting items up to 25kg on a regular basis.
Capable of working at heights.
Is a safety-sensitive position. The successful applicant will be required to pass (negative result) a drug and alcohol screening test as a condition of employment.

APPLICATION INSTRUCTIONS:
External Applications: Please send your cover letter and resume to work@ufa.com and quote job HR20-082 in the subject line.

Internal Applications: Please email your resumes and Complete Form – Application For In-House Position, quote job HR20-082, and forward to “WORK”.

We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.

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How to Apply
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