Bilingual Client Care Representative

Capital Foodservice Limited - Moncton, NB (30+ days ago)

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Capital Foodservice Limited is an independently owned and operating foodservice provider in the Maritimes. We are looking for a Bilingual Client Care Representative to join our team. The incumbent will be customer focused, have the ability to make quick, sound business decisions, demonstrating a high level of business acumen.

Specific Responsibilities:

  • Answer phone calls, enter customer orders, and respond to other customer inquiries in a professional manner;
  • Showcase Capital Foodservice offerings to existing and potential customers;
  • Provide ongoing support to new and existing customers to deliver superior customer service;
  • Confidence to own the assigned workload, effectively taking care of customer needs;
  • The ability to prioritize and multi-task;
  • Works well within the Capital Foodservice Team, forging relationships across all departments.

Required Qualifications:

  • Experience in sales, or related within a wholesale distribution company would be an asset;
  • Understanding of wholesale distribution and customer account management would be an asset;
  • Great interpersonal skills;
  • Strong communication skills (both oral and written), employs active listening skills;
  • High-functioning knowledge of the Microsoft Office Suite and the ability to quickly grasp Windows-based programs;
  • Displays a high level of personal integrity, personifying the company’s core values;
  • Ability to make decisions and work independently, with regular communication with the Sales Support Manager;
  • Excellent time management skills to stay organized and focused;
  • Bilingualism, spoken and written is a requirement (English/French).

About Capital Foodservice:

Capital Foodservice offers competitive compensation packages, along with a variety of employee benefits, including, but not limited to:

  • Work/Life balance
  • Group Benefits beginning at 6 months (cost shared 50/50)
  • Group RRSP matching beginning at 6 months of 1.5%
  • Employee pricing on products

For more information, visit our website at

Regular hours for this department are Monday through Friday, from 7:30AM – 4:30PM, and Sunday from 11:00 AM – 4:30 PM.

Job Type: Full-time

Salary: $14.00 to $14.50 /hour


  • Moncton, NB (Preferred)