Service Writer/ Receptionist

Chris Automotive - Lumby, BC (30+ days ago)

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We are currently hiring for our Service Writer / Receptionist Position, Monday to Friday 9am-5:30pm. No experience needed, Training will be provided for the right candidat

Effective date as soon as possible, If you are interested in the position please apply through either of the methods: E-mail or In person

Responsibilities and Duties:

· Communicate with customers to gather information in regards to their vehicle’s needs

· Acts as liaison between customer and vehicle technician

· Process customer payments

· Present customers with options and explain the benefits of recommended services and the potential outcomes of postponing repairs

· Manage work flow in the Service Department and look up parts for service technicians and order as needed

· Enter customer’s personal information and create work orders in ShopKey database

· Schedule appointments for customers

Qualifications and Skills

· Strong customer service, communication and time management skills

· Pays close attention to detail

· The desire to learn and advance in the automotive industry

· High School diploma or GED and valid driver’s license

Work Environment:

· The majority of time is spent in the front end (office) of the repair shop

· Time will also be spent in the service area of the shop, consulting with vehicle technicians

· Some areas of the workplace may be hazardous and/or dirty; proper safety and protective gear should be worn as needed

Job Types: Full-time, Permanent

Salary: $15.00 per hour

Schedule:

  • 8 Hour Shift
  • Monday to Friday

Experience:

  • Service Writer: 1 year (Preferred)
  • Customer Service: 2 years (Preferred)
  • Phone Skill: 2 years (Preferred)
  • Receptionist: 2 years (Preferred)

Education:

  • Secondary School (Required)

Licence:

  • Drivers License (Required)

Work remotely:

  • No