Booking & Registration Clerk B - Rehabilitation & Supportive Care

Nova Scotia Health Authority and IWK Health Centre - Halifax, NS (30+ days ago)

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Req ID: 38941
Location: Central Zone, Halifax Infirmary Robie Street Entrance - QEII
Company: NSHA
Department: 3002299 OPCZ Ortho Access Clinic Proj
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Union Status: Admin Professionals Bargaining Unit - NSGEU
Posting Closing Date: 29-Aug-19

Applications are accepted until 11:59 PM on the Closing Date.

Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.

Reporting to the Program Manager, Bone and Joint Program, the Booking and Registration Clerk is responsible for greeting and registration of patients; for the scheduling, booking and communicating of appointments; for the procurement of health records for the patient visit; for coordination and booking of diagnostic tests and communicating these to patients; for assisting in the general organization, patient flow and efficiency of the ambulatory clinic; and for maintaining accurate clinic statistics as required.

The position may be required to provide assistance and coverage throughout the Orthopedic Assessment Clinics and Pre-habilitation programs in Central Zone.

Grade XII plus one-year related experience or one-year related program
Medical Terminology course preferred
Experience using PHS and STAR, preferably in an ambulatory care setting; Advanced PHS training preferred
Computer experience (Windows, MS Office) and typing/keyboarding are required Minimum of 40 wpm with accuracy
Customer service courses an asset
Excellent interpersonal and communication skills
Co-ordination, organization and decision making abilities must be present
Ability to function independently and as a member of a team
Ability to work in a high volume and high-pressure setting
Competencies in other languages an asset, French preferred
Successful external applicants are required to provide a criminal record check to People Services before starting employment and assume any associated costs as a condition of employment.

** A skill test will be included as part of the selection process **

PLEASE NOTE: Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information.

Hours of Work
Permanent, full-time position; 70 hours bi-weekly
Salary Information

Booking & Registration Clerk B:
$19.5989 - $21.3748 Hourly

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.

Successful external applicants will be required to submit the below documents and assume any associated costs as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.

Criminal Record Check
Proof of education & training certifications
Proof of any additional required qualification
Valid registration with the relevant licensing body
Submission of immunization record along with health assessment documentation
Proof of SIN number
Hiring Process will depend on the timeliness of delivering the above. This is a Admin Professionals bargaining unit - NSGEU position. Preference is given to bargaining unit employees for unionized positions. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.

Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

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