Relief Victim Service/ Hospital Accompaniment Worker

WAVAW Rape Crisis Centre - Vancouver, BC (30+ days ago)

Apply Now

WAVAW Rape Crisis Centre is seeking someone with feminist values and experience working within an anti-oppressive framework to fill the position of Relief Victim Service/ Hospital Accompaniment Worker. This posting is also available at

Application Closing Date: End of day on September 25, 2019
Position Start Date: As soon as possible
Casual: 64 hour on-call shifts, scheduled monthly and opportunity for occasional office shifts Monday-Friday.
Reports to: Victim Service Medical Support Worker and Victim Service Coordinator
Pay rate: $23.01 per hour and pay at 1.5x for every hour of accompaniment service provided after hours. Additional stand-by pay of 4.4 hours per shift of being on call.
Benefits: Access to paid transportation to VGH by taxi when required. Clinical supervision at WAVAW and ongoing support and training at quarterly staff meetings.
Union: This is a Unionized position. WAVAW’s Union Representation is with Moveup, (COPE, Local 378).


Relief Victim Service/Hospital Accompaniment staff provide accompaniment and advocacy for survivors who request our support while attending the Sexual Assault Service (SAS) at Vancouver General Hospital (VGH). The support worker will provide emotional support, practical assistance, advocacy, outreach, accompaniment, information and referrals to survivors of sexual assault. In addition, the position will work closely with BC Women’s Sexual Assault Service, WAVAW’s victim services staff, and report to the Victim Service Medical Support Worker to ensure that survivors receive appropriate follow up support after the hospital.

Duties and Responsibilities

  • Provide accompaniment to the SAS at VGH with survivors of sexual assault as scheduled during 64-hour shifts either Monday through Thursday and/or Friday through Sunday during non-office hours.
  • Provide emotional support, crisis response, safety planning, and information to crisis line callers, survivors receiving hospital accompaniment services, and other program clients in accordance with program standards and practices.
  • As needed, supporting survivors in exercising their rights to report or not report to police, occasionally involving supporting survivors through video interviews at Vancouver Police stations.
  • Provide back-up coverage to the on-call worker for one shift pattern usually once every 4-6 weeks – as scheduled monthly.
  • Conduct client intakes by performing such duties as obtaining demographic information, providing information regarding services offered by the organization and the role of victim services.
  • Assess clients’ needs for other services, providing appropriate information and referrals to community and other services.
  • Advocate for Two-Spirit, Trans, non-binary and women’s rights with Criminal Justice and other systems, in accordance with the Victims of Crime Act and other relevant legislation.
  • Regularly participate in supervision with Victim Service Medical Support Worker and Clinical Supervisor.

Required Skills and Experience

  • Previous experience using a feminist, anti-oppression, intersectional, decolonizing approach in providing direct services to Two-Spirit, Trans, non-binary and women survivors of sexualized violence and/or violence in relationships.
  • An undergraduate degree in Women’s/Gender Studies, Psychology, Social Work, Criminology, or a related discipline OR an equivalent combination of education, training and experience.
  • Previous experience in the anti-violence sector is an asset.
  • Knowledge of the social, emotional, health, and justice-related issues encountered by Vancouver/Lower Mainland women, Two-Spirit, Trans, and non-binary folks.
  • Ability to provide after hours 24 hour a day on-call accompaniment to Vancouver General Hospital Sexual Assault Service, as scheduled. Office hours are 9-5 Monday-Friday; accompaniments would occur outside of these times. Must have the ability to attend at Hospital within 30 minutes of receiving request.
  • Ability to work effectively with medical staff and criminal justice system personnel.
  • Demonstrated ability to work independently with little supervision.
  • Demonstrated ability to work well as a member of a team; to participate in team building activities.
  • Demonstrated ability to identify problems, communicate effectively to resolve them and to show resourcefulness and creativity in problem solving.
  • Demonstrated ability to listen effectively and follow directions.

About Us

Mission: WAVAW is a feminist, anti-oppressive, decolonizing rape crisis centre operating on unceded Coast Salish Territories. We provide support services to survivors of sexualized violence with shared experiences of gender oppression: women, Two-Spirit, trans and/or non-binary people. We advocate for social and systemic change through education, outreach and activism.
Vision: A world where people of all genders are valued and live free from sexualized violence.
Values: We are feminists who acknowledge and name systems of oppression and the impact of colonialism on Indigenous and other marginalized communities.

We are accountable. We respond to calls for action from the communities we serve and recognize our opportunities for growth.
We are non- judgmental. We create spaces for survivors to define their needs without judgement.
We are inclusive. We honour and centre different ways of being and knowing.
We are visionary. We are leaders at the forefront of service provision and social change.
We are survivor-centred. We honour that survivors are experts of their experiences and have the right to choose their own paths to healing and justice.

We look forward to seeing applications for this position and encourage Indigenous people, racialized people, and people of marginalized genders to apply. Please note that only those short-listed will be contacted for interview.

Job Type: Casual

Salary: $23.01 /hour


  • English (Required)