Health Administration Analyst

Medavie Blue Cross - Moncton, NB (30+ days ago)

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For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.

Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.

Along with Medavie Health Services, we are part of Medavie — a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.

Job Title: Health Administration Analyst
Department: Client Solutions
Competition: 6001
Internal/External: Internal/External
Employment Type: Full Time, Term (12 Months)
Location: Moncton, NB
Salary: Starting $35,804
Reports To: Team Leader

What’s in it for you?

What makes us an employer of choice? We provide a work environment where people are respected and fulfilled both professionally and personally through healthy relationships, work-life balance and meaningful work. And because we’re in the health business – paid benefits and perks to keep you at your very best!

We’re looking for a team player, a detail orientated, organized person to join our Individual Administration team. As a member of this team, you will help us achieve our monthly targets by processing change requests related to Individual Health insurance policies; i.e.: changes to benefits & coverage, method of payment, billing, and other maintenance.

You will also ensure sales agents are paid correctly, and deliver excellent customer service to our internal customers.

Your every day with us:
You will apply your administrative skills maintaining individual insurance policies, using different admin & billing systems, ensuring a high level of accuracy and organization. You will work in a high volume fast paced environment where prioritizing is a must. Strong communication skills are essential.

As well, you will:
Process benefit changes and billing related tasks within the established accuracy, productivity and efficiency performance targets using different admin systems, ensuring our clients receive their insurance information promptly and accurately;
Determine sales agents commission payments based on the product sold while following the commission payment schedule;
Perform general accounting functions such as accounts payable and receivable and reconciliations of accounts which include balancing multiple reports, calculating premium refunds and other adjustments;
Follow pre-determined system and business processes using the existing procedure and process database;
Communicate with internal and external sales agents, plan members, and other inter departmental team members in a timely and professional manner both verbally and in writing;
Prepare and send Insurance coverage mail outs including coverage details both on paper and digitally;
Collaborate with peers and co-workers to manage workflows to meet monthly targets.

What you need to succeed:
A post-secondary diploma in a related field;
A minimum of 2 years’ experience in an office environment;
A high level of accuracy while working in a fast paced environment with demanding turn-around times;
You are self-motivated and able to work independently ;
Strong knowledge of MS Office, strong computer skills

Common goals and collaboration, that’s what our team is all about, we offer:

A diverse team of colleagues with multiple fields of expertise;
A stimulating and flexible working environment;
Comprehensive health and dental plan that is 100% employer paid effective on your first day, providing wellness benefits, health resources and fitness center discounts;
An organization where we encourage personal learning and growth;
If getting involved in charitable causes is something you’re passionate about, we support and offer plenty of opportunities to give back;
As a not-for profit organization we are dedicated to our purpose, we are focused on health outcomes, not profit, both in our everyday work and we contribute the community.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.

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