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front desk manager, hotel

OKANAGEN ROYAL PARK INN LTD
Vernon, BC
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years

    • Work setting

  • Hotel, motel, resort

    • Tasks

  • Develop and implement policies and procedures for daily operations
  • Supervise staff
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules

    • Supervision

  • 3-4 people

    • Computer and technology knowledge

  • MS Word
  • MS Office

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines

    • Personal suitability

  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
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