Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
In keeping with the company's vision and goals of customer experience and profitable growth, the mandate of the ratemaking team is to maintain and evolve personal auto pricing for all auto products in Ontario while ensuring on-going regulatory compliance. The team includes 10 team members including a Senior Manager, and it will be the leader’s responsibility to guide them to achieve the vision set for the department.
With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction.
Support the immediate supervisor by helping with work organization, operational planning and special initiatives
Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit’s action plan by successfully managing individual and team performance
Continuously improve the management of processes under your responsibility
Promote Desjardins Group’s cooperative values
Represent the organization and conduct business intelligence.
Establish and provide ratemaking assumptions in the course of the annual budget
Monitor performance (Ratemaking levers: Loss Ratio, Closing Ratio, Retention) at sufficient granular level in collaboration with Portfolio Governance team
Take necessary and timely rating actions for all personal auto products and distribution networks in Ontario allowing competitiveness with other insurers while ensuring profitable growth. Teams are responsible for end-to-end value chain: data preparation, modelling, impact analysis, commercial choices and implementation in rating systems when applicable
Overall Rate Level Analysis on regular basis for all auto products
Maintain and evolve segmentation: cost of losses and behavioral models
Manage and evolve the pricing strategy (e.g. price optimization, discount for new business, cap, business choices) in collaboration with the Modeling and Research Competence Center and the Modeling and Best Practices Competence Center
Take various client-focused initiatives (eg. Regular handling of client files; evolution of pricing approaches in the best interest of members / clients).
Develop and maintain the RSP disposal strategy
Liaise with decision-making, regulatory bodies and industry reps that set industry standards and influence stakeholders with respect to insurance product and services
Ensure ongoing compliance with regulatory guidelines and mandates for each jurisdiction
Provide personal auto pricing expertise for various initiatives in collaboration with other departments (e.g. MRCC; Underwriting; NeXT Program; ABS; DAN Agency)
Other working condition
Number of job available : 1
Bachelor's degree in a related field
A minimum of nine years of a relevant experience, including 4 years in management
At least 5 years of Personal Lines Pricing experience
Please note that other combinations of qualifications and relevant experience may be considered
Fellow of Casualty Actuarial Society (FCAS) and Fellow of Canadian Institute of Actuaries (FCIA)
For vacant positions available in Quebec, please note that knowledge of French is required.
Desjardins Cross-sector skills
Action oriented, Collaborates, Customer Focus, Engagement, Innovation
Key competencies for the job
Decision quality, Develops talent, Drive results, Teams
3 Robert Speck Parkway Mississauga