Photocopier Field Service Technician

Quality Office Solutions - Williams Lake, BC (6 months ago)

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Quality Office Solutions is looking for a Field Service Technician to Service Williams Lake and the surrounding areas. For more information on our company please visit www.qualityoffice.ca

Duties and Responsibilities include:

  • Accurately diagnose, repair, and maintain equipment in optimum operating condition based on manufacturers specifications.
  • Record completed work (labor) and parts used to repair equipment
  • Install copier equipment and accessories at customer locations
  • Install desktop printers, laminators and other equipment
  • Test equipment and get customer to acknowledge equipment is working to their satisfaction
  • Responding to emergency service requests, conduct tests, diagnose problems, complete repairs, and maintain good customer relationships
  • Project a positive image through proper attire, communication skills
  • Driving is essential part of the job, hence a good driving record is a must
  • Must be able to handle high pressure situations and clientele

Skills and Qualifications:

  • A working knowledge of Computers, Print Drivers, and Scan to Folder/Email
  • No experience necessary, will train. Some technical ability is a bonus.
  • Valid drivers' license
  • Common sense is a must
  • Excellent customer service skills
  • Able to assess and troubleshoot customer software and hardware problems
  • Ability to follow complex processes and procedures accurately
  • Able to multi-task while maintaining quality control and accuracy

This job offers the right applicant a Positive and Constructive working environment with a Competitive Base Salary based on experience and a Company Vehicle

Please submit resume and clean driving abstract in person at Quality Office Solutions,197f South Fourth Ave, Williams Lake BC or by email

Job Type: Full-time

Salary: $14.00 /hour

Experience:

  • Copier Repair: 2 years (Preferred)