Guest Service Agent

Canalta Provost - Provost, AB (30+ days ago)

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In collaboration with the General Manager, the Guest Service Agent is responsible for delivering exceptional guest service. As the Guest Service Agent affects the guest experience at every level −by phone, in person and behind the scenes −it is imperative that the Guest Service Agent is friendly, respectful and helpful at all times.

Core Competencies:

. Provide assistance and courtesy to guests

.Maintain accountability for all paperwork, checklists and transactions performed during assigned shift

.Perform laundry and room cleaning activities when required

.Perform minor maintenance tasks

Canalta Mission:

Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members.

Team Member Benefits:

.Group benefits including Extended Health Care, Long-Term Disability, Life Insurance, Dental, Optical, Prescriptions

.Use of Canalta managed hotel facilities (fitness room, pool and waterslide for you and your immediate family)

.Discounts at Canalta managed hotels

Job Types: Full-time, Part-time