Automotive Service Advisor

Subaru of Hamilton - Hamilton, ON (9 months ago)

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At Subaru of Hamilton we are committed to providing the ultimate customer experience, whether the client is looking for a new or pre-owned vehicle, factory authorized service or parts needs. We are an award winning dealership 12 years in a row and we want YOU to be part of our team.

Reporting to the Service Manager, the Service Advisor will be responsible for providing exceptional front line service for the department. They will help promote the dealership Service department and help drive the retention, business development and customer service program.

Assisting Service Technicians with their parts requirements

Provide a “customer first” and “fix it right the first time” mentality Mediate and resolve customer problems and issues

Exceed sales targets and customer satisfaction as determined by metrics Have the ability to work retail hours

Perform other duties as needed

Knowledge, Skills and Attributes needed; Minimum one (1) year of customer service experience Minimum one (1) year of automotive service/parts experience (Preferred)

A self-motivated individual with a positive attitude and strong work ethic

Proven ability to successfully manage projects from start to finish

Valid G License with a clean driving record

Ability to drive standard vehicles (Preferred)

Proficient in Microsoft Office

Proficient in ADP/CDK (Preferred)

We offer a competitive compensation program including a base salary, benefits and performance-based incentives.

Apply in confidence by sending a cover letter, resume and salary expectations to the General Manager, Todd Kaye, by email.

Please put in subject line “Service Advisor" Qualified candidates will be contacted by phone and/or email. Candidates missing any part of the application or submit applications by another method other than the email listed above will be rejected. Due to the number of applications we receive, we will be able to respond only to those candidates who are selected for interviews but we thank all candidates for their interest in Subaru of Hamilton.

Job Type: Full-time

Experience:

  • Service Advisor: 1 year (Required)

Location:

  • Hamilton, ON (Required)